Program Manager, Technology Capital Builds

About the Role

As a key member of the team, the Program Manager will be responsible for creating tight alignment across various partner teams, including Real Estate and Workplace Services, Corporate IT, and Corporate Security. This will involve ensuring that all technical solutions are designed and delivered to meet the company's needs, while also ensuring that they are secure, reliable, and meet the required standards.

The Program Manager will be working closely with various stakeholders, including construction partners, vendors, and internal teams. They will be responsible for providing leadership with clear visibility into portfolio status, key decisions, dependencies, and emerging risks. The ability to establish standards, drawing packages, specifications, and documentation that enable repeatable execution and operational consistency across the global portfolio will be essential.

What You Will Do

• Ensure new sites launch with secure and reliable ISP connectivity, network infrastructure, and low voltage systems that are ready to support employees from day one.
• Deliver Capital Builds commitments through effective coordination across internal teams, construction partners, and vendors, achieving outcomes on scope, schedule, budget, and quality.
• Ensure AV systems across conference rooms, training spaces, all hands venues, digital signage, and wayfinding deliver a consistent and dependable user experience.
• Ensure access control, surveillance, and intrusion detection systems are integrated into the built environment and aligned with enterprise security requirements.
• Provide leadership with clear visibility into portfolio status, key decisions, dependencies, and emerging risks.
• Establish standards, drawing packages, specifications, and documentation that enable repeatable execution and operational consistency across the global portfolio.
• Ensure disciplined stewardship of procurement, budgets, and vendor investments across the Capital Builds portfolio.
• Identify and mitigate delivery risks early to protect project outcomes, business continuity, and operational readiness.
• Ensure all systems are commissioned, documented, and transitioned to support teams with clear ownership and support models in place.

What We Are Looking For

• Strong project and program management capabilities, with experience in managing large-scale projects.
• Strong knowledge of the architectural design process, including schematic design, design development, and construction documents.
• Strong knowledge of commercial real estate construction processes.
• Excellent written and verbal communication skills, with the ability to collaborate with cross-functional teams.
• Vendor management experience, including vendor vetting, RFP and bid response, performance management, and handover.
• Understanding of mechanical power, cooling systems, and capacity planning.
• Ability to read construction and engineering plan drawings.
• PMP or equivalent project management certification.

Nice to Have

• Experience working with AI and machine learning technologies.
• Knowledge of data center design and operations.
• Experience working in a fast-paced, dynamic environment.
• Ability to travel to different locations as needed.

Benefits and Perks

• Opportunity to work with a cutting-edge AI research and deployment company.
• Collaborative and dynamic work environment.
• Professional development and growth opportunities.
• Competitive compensation and benefits package.
• Flexible work arrangements, including remote work options.
• Access to the latest technologies and tools.
• Recognition and reward for outstanding performance.
• Comprehensive health and wellness programs.

• Make sure to highlight your experience in managing large-scale projects and your knowledge of commercial real estate construction processes.
• Be prepared to discuss your approach to vendor management and your experience with RFP and bid response.
• Show your ability to read construction and engineering plan drawings and your understanding of mechanical power, cooling systems, and capacity planning.
• Demonstrate your strong written and verbal communication skills, with examples of how you have collaborated with cross-functional teams in the past.
• Research Openai's company culture and values, and be prepared to discuss how your own values and goals align with theirs.
• Be prepared to provide specific examples of how you have mitigated delivery risks and ensured project outcomes in your previous roles.
• Consider creating a portfolio that showcases your experience and skills in program management and technology capital builds.