Project Coordinator, eCOA

About the Role

The eCOA project coordinator role is an excellent opportunity for individuals who are detail-oriented, organized, and possess excellent communication skills. You will work closely with cross-functional teams, including project managers, study managers, and data managers, to ensure that projects are delivered on time, within budget, and to the required quality standards. Your ability to coordinate and prioritize tasks, manage multiple projects simultaneously, and maintain accurate records will be essential in this role.

The pharmaceutical industry is highly regulated, and as such, the Project Coordinator, eCOA role requires a deep understanding of the drug development process, as well as the ability to work effectively in a fast-paced environment. You will need to be flexible, adaptable, and able to prioritize tasks effectively to meet deadlines. Excellent interpersonal skills, including the ability to communicate effectively with colleagues, customers, and stakeholders, are also essential.

What You Will Do

• Assist with the planning and setup of eCOA projects, including database setup, study documentation development, and equipment distribution/tracking.
• Coordinate project assurance meetings and assist with compiling meeting minutes and action items.
• Provide assistance with documentation and database updates due to scope changes.
• Follow up on invoice reconciliations and prepare reports in support of study forecasting activities.
• Facilitate issue management by documenting and tracking progress to ensure timely resolution to customer escalations.
• Ensure compliance with timely training completion and documentation.
• Respond to customer inquiries and participate in customer calls/meetings upon the Project Manager's request.
• Take the lead in managing various aspects of a project as requested.
• Develop and maintain project schedules, resource allocation plans, and status reports.
• Collaborate with team members to identify and mitigate project risks.

What We Are Looking For

• Bachelor's degree preferred, with at least 1-3 years of experience in the pharmaceutical field or related industry experience.
• Flexible for US shift (5 PM to 2 AM).
• Knowledge of the drug development process.
• Good organizational, interpersonal, time management, and prioritization skills.
• Excellent verbal and written communication skills, including the ability to communicate effectively in English.
• Detail-oriented and responsive to inquiries and requests.
• Working knowledge of Microsoft Office products, including Excel.
• Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.
• Strong problem-solving skills and ability to think critically.

Nice to Have

• Experience with eCOA project management software and tools.
• Familiarity with regulatory requirements and guidelines in the pharmaceutical industry.
• Certification in project management or a related field.
• Experience working in a remote or distributed team environment.
• Familiarity with agile project management methodologies.

Benefits and Perks

• Competitive compensation package.
• Provident fund and medical insurance.
• Engaging employee programs and local events.
• Modern office spaces and remote work flexibility.
• Opportunities for career growth and professional development.
• Access to cutting-edge technology and tools.
• Recognition and reward programs for outstanding performance.
• Comprehensive training and onboarding program to ensure your success in the role.

About Clario

• Be prepared to provide specific examples of your experience with project coordination, eCOA project management, and team collaboration.
• Highlight your knowledge of the drug development process and regulatory requirements in the pharmaceutical industry.
• Emphasize your excellent communication skills, both written and verbal, and your ability to work effectively in a fast-paced environment.
• Make sure to review the company's website and social media channels to get a sense of their culture and values.
• Prepare questions to ask the interviewer, such as 'What are the biggest challenges facing the team right now?' or 'Can you tell me more about the company culture and values?'
• Be ready to discuss your experience with project management software and tools, and your ability to learn new systems quickly.
• Follow up with a thank-you note or email after the interview to express your gratitude and interest in the role.