Project Coordinator - REMOTE

## About the Role The Project Coordinator will play a vital role in supporting the PSA Audit Project, working closely with the team to ensure the program achieves its deliverables. This role involves providing project management, development, and maintenance of deliverable trackers, as well as coordinating and administrative support. The successful candidate will be a self-starter, comfortable working independently, with excellent organizational skills and broad knowledge of information gathering and synthesis.

The project's objective is to support the Office of Refugee Resettlement, Administration for Children and Families (ACF), US Department of Health and Human Services (DHHS) program. The Project Coordinator will be an integral part of the team, ensuring the program's success through meticulous planning, organization, and execution.

As a Project Coordinator at ICF, you will have the opportunity to work on a project that makes a significant impact. You will be part of a dynamic team, collaborating with various stakeholders to achieve the project's goals.

## What You Will Do - Generate and maintain operational tracking logs and reports using Excel and Smartsheet, ensuring accurate, timely, and audit-ready records.

• Organize, maintain, and process consultant paperwork, ensuring compliance with internal policies and budget guidelines.
• Manage the project’s mailbox, responding to inquiries and providing support as needed.
• Complete travel authorization requests and associated costs, ensuring accuracy, completeness, and alignment with internal policies and budget guidelines.
• Maintain shared repositories (SharePoint/Teams) by managing folder structures, permissions, uploads, secure link access, and version control.
• Review, organize, and synthesize audit documentation and supporting materials for evaluation of compliance with federal standards.
• Utilize Excel and Microsoft PowerApps to create audit reports for clients, completing quality assurance checks before submitting for client approval.
• Work with various members of the project team to create timelines, schedules, and oversee progress to ensure deliverables are met on time.
• Support the team’s research and evaluation efforts, assisting with tasks as needed, including conducting analysis and responding to client requests for information.
• Assist with project operations, including ensuring the timely processing of project-related deliverables and implementing ways to streamline processes.
• Support process improvement by documenting SOPs, streamlining workflows, and recommending enhancements to improve efficiency and compliance.
• Provide onboarding and operational support to new team members, assisting with training on tools and standard processes.
• Assist in reviewing and synthesizing data for monthly and other contractual reporting periods.
• Provide day-to-day support for any relevant tasks and project deliverables, including virtual platform support, scheduling, and taking notes in meetings.

## What We Are Looking For - Bachelor’s degree from an accredited institution (or Associate degree and 3 years of relevant experience).

• Proficiency in Excel and experience with project management tools.
• Excellent organizational skills, with the ability to prioritize and manage multiple activities simultaneously.
• Strong research and analysis skills, with the ability to synthesize information and provide actionable insights.
• Experience working in a fast-paced environment, with the ability to adapt to changing circumstances.
• Strong communication and interpersonal skills, with the ability to work effectively with teams and stakeholders.
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Teams) and SharePoint.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Strong attention to detail, with the ability to ensure accuracy and quality in all aspects of work.

## Nice to Have - Bachelor’s degree in social work or a related human services area from an accredited institution.

• Knowledge of Smartsheet and Power BI.
• Experience working under a government contract.
• Basic research or data analysis skills.

## Benefits and Perks - Competitive salary and benefits package.

• Opportunity to work on a project that makes a significant impact.
• Collaborative and dynamic work environment.
• Professional development opportunities, including training and education.
• Flexible work arrangements, including remote work options.
• Access to cutting-edge technology and tools.
• Recognition and reward for outstanding performance.
• Comprehensive health insurance and wellness programs.
• Generous paid time off and holiday schedule.

- To stand out as a candidate, highlight your experience with project management tools, such as Excel and Smartsheet, and demonstrate your ability to work independently and manage multiple tasks simultaneously.

• When applying, make sure to tailor your resume and cover letter to the specific requirements of the role, and be prepared to provide examples of your experience and skills during the interview process.
• Research ICF and the PSA Audit Project to demonstrate your understanding of the company's mission and the project's objectives, and be prepared to ask informed questions during the interview.
• Be prepared to provide examples of your ability to work in a fast-paced environment and prioritize multiple activities simultaneously, and demonstrate your attention to detail and ability to ensure accuracy and quality in all aspects of work.
• Consider creating a portfolio or examples of your work to demonstrate your skills and experience, and be prepared to discuss your career goals and how this role aligns with your aspirations.
• When negotiating salary, be sure to research the market rate for the role and be prepared to discuss your expectations and requirements.
• Be cautious of roles that require excessive overtime or have unrealistic expectations, and be sure to ask about the company culture and work-life balance during the interview process.