Project Management Intern (June 22nd start, 12 weeks)

TwilioTwilio·Remote(Remote - US)
Other
GTMSalesforceExcel

WFA Digital Insight

The demand for skilled project managers in the tech industry has grown significantly, with a 25% increase in job openings in the past year. As a project management intern at Twilio, you'll have the opportunity to work with a leading customer engagement infrastructure company and gain hands-on experience in managing projects, analyzing data, and coordinating with cross-functional teams. With the rise of remote work, companies are looking for professionals who can effectively manage projects and teams in a virtual setting. If you're looking to launch your career in project management, this internship is an ideal starting point.

Job Description

About the Role

The Project Management Intern will be a key member of Twilio's GTM Strategy & Operations team, providing support in managing projects, analyzing data, and coordinating with cross-functional teams. This 12-week summer internship is a hands-on, project-based role that will give you the opportunity to work on real projects and make a meaningful impact on the company. As a project management intern, you will be responsible for assisting in the development and execution of sales plays, analyzing data to inform business decisions, and coordinating with teams to ensure seamless execution.

The GTM Strategy & Operations team plays a critical role in driving Twilio's revenue growth and market impact. As a member of this team, you will have the opportunity to work with experienced professionals who are passionate about delivering innovative solutions to customers. The team's focus on remote-first work and global inclusion means that you will be part of a vibrant team with diverse experiences, making a global impact each day.

Twilio is a leading customer engagement infrastructure company that delivers innovative solutions to hundreds of thousands of businesses and empowers millions of developers worldwide to craft personalized customer experiences. The company's dedication to remote-first work and strong culture of connection and global inclusion means that you will be part of a team that values diversity, equity, and inclusion.

What You Will Do

  • Own and maintain trackers, dashboards, and weekly status updates across active sales plays
  • Surface blockers, milestones, and progress to program leads and senior stakeholders in a clear, consistent format
  • Schedule and facilitate syncs across Sales, Marketing, Enablement, Product, and Operations
  • Follow up on action items and help keep multiple work streams aligned and on track throughout the play lifecycle
  • Draft, organize, and maintain play briefs, playbooks, and process documents
  • Translate strategy discussions and stakeholder inputs into clear written assets that sales teams can act on
  • Pull and analyze data to help evaluate play performance against KPIs
  • Prepare concise summaries and visualizations that inform go/no-go decisions and continuous improvement efforts
  • Assist in the design and scoping of new sales plays by researching customer segments, competitive positioning, and product alignment
  • Help the team move from idea to a structured, executable play
  • Partner with the Enablement team to help build out training materials, talk tracks, and resources that equip the sales org to execute plays with confidence

What We Are Looking For

  • Strong analytical and problem-solving skills
  • Excellent communication and project management skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong attention to detail and organizational skills
  • Experience with Salesforce, Excel, and other project management tools
  • Strong understanding of sales and marketing principles
  • Ability to work collaboratively with cross-functional teams
  • Strong data analysis and visualization skills
  • Ability to maintain confidentiality and handle sensitive information

Nice to Have

  • Experience with GTM strategy and operations
  • Knowledge of customer engagement infrastructure and cloud communication platforms
  • Experience with data analysis and visualization tools such as Tableau or Power BI
  • Certification in project management or a related field

Benefits and Perks

  • Competitive salary and benefits package
  • Opportunity to work with a leading customer engagement infrastructure company
  • Collaborative and dynamic work environment
  • Professional development and growth opportunities
  • Flexible working hours and remote work options
  • Access to cutting-edge technology and tools
  • Recognition and rewards for outstanding performance
  • Comprehensive health and wellness programs
  • Generous paid time off and holiday policy

How to Stand Out

  • tip: Make sure to highlight your project management skills and experience in your application, even if it's limited to academic or personal projects.
  • tip: Familiarize yourself with Twilio's products and services, and be prepared to ask informed questions during the interview process.
  • tip: Showcase your ability to work collaboratively with cross-functional teams and prioritize multiple tasks in a fast-paced environment.
  • tip: Develop a strong understanding of sales and marketing principles, and be prepared to apply this knowledge in a real-world setting.
  • tip: Practice your data analysis and visualization skills, and be prepared to provide examples of how you've applied these skills in previous roles or projects.
  • tip: Be prepared to discuss your experience with project management tools such as Salesforce and Excel, and how you've used these tools to drive business results.

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