Project Manager 3

About the Role

The role entails working closely with cross-functional teams, including Enterprise Technology and Global Operations, to ensure project scalability and total operational readiness. You will be responsible for cultivating deep partnerships across the Global Operations ecosystem, driving project momentum, and identifying and mitigating risks.

Twilio's culture of connection and global inclusion means that you will be part of a vibrant team with diverse experiences, making a global impact each day. As a remote-first company, Twilio offers a unique opportunity to work from the comfort of your own home, with a strong focus on work-life balance and employee well-being.

What You Will Do

• Translate abstract business needs into actionable, prioritized requirements by conducting end-to-end discovery
• Cultivate deep partnerships across the Global Operations ecosystem to ensure project scalability and total operational readiness
• Drive project momentum by maintaining accountability for timelines and holding cross-functional partners to deadlines
• Identify and mitigate risks by serving as an 'early warning system' and mapping complex dependencies across Enterprise Technology and Global Operations
• Generate high-signal, low-noise weekly status updates and maintain rigorous project documentation within Airtable
• Coordinate launch synchronization between Enterprise Technology releases and Global Operations enablement
• Ensure technical deliverables map perfectly to business-facing launch dates
• Collaborate with stakeholders to ensure project outcomes are documented and impact is measured

What We Are Looking For

• 5+ years of experience in project management, preferably in the tech industry
• Expertise in Excel and project management tools
• Strong understanding of cross-functional project execution and operational delivery
• Ability to cultivate deep partnerships across the Global Operations ecosystem
• Excellent communication and project management skills
• Experience working in a fast-paced, dynamic environment
• Strong problem-solving and analytical skills
• Ability to drive results and hold cross-functional partners to deadlines
• Experience with Agile project management methodologies

Nice to Have

• Experience with Airtable or similar project management tools
• Knowledge of programming languages, such as Python or Java
• Experience working with cross-functional teams, including Enterprise Technology and Global Operations
• Certification in project management, such as PMP or Agile

Benefits and Perks

• Competitive salary and benefits package
• Opportunity to work with a pioneer in the remote-first work culture
• Collaborative and dynamic work environment
• Professional development and growth opportunities
• Access to cutting-edge technology and tools
• Flexible working hours and remote work options
• Comprehensive health and wellness programs
• Generous paid time off and holiday allowance
• Employee recognition and reward programs

• Ensure your resume and cover letter are tailored to the project management role, highlighting your expertise in Excel and project management tools.
• Be prepared to showcase your experience in cross-functional project execution and operational delivery.
• Familiarize yourself with Twilio's products and services, and be ready to discuss how you can contribute to the company's mission.
• Practice your communication and project management skills, as these are essential for success in this role.
• Research the company culture and be prepared to discuss how you can thrive in a remote-first work environment.
• Be prepared to provide specific examples of your experience in driving results and holding cross-functional partners to deadlines.
• Don't be afraid to ask questions during the interview process, and be sure to inquire about the company's approach to professional development and growth opportunities.