Project Systems Specialist
WFA Digital Insight
The demand for skilled project systems specialists has grown significantly, with a 25% increase in job postings over the past year. As companies like Dart continue to expand their project operations, the need for experts who can manage complex systems and provide data-driven insights has never been more pressing. With the rise of remote work, professionals with strong analytical and problem-solving skills are in high demand. Before applying, candidates should be aware that this role requires a unique blend of technical expertise and business acumen, as well as excellent communication skills to collaborate with cross-functional teams.
Job Description
About the Role
The Project Systems Specialist will play a critical role in supporting the project management systems and ensuring efficient information management, system performance, and data-driven reporting to support project delivery and operational excellence. This position will work closely with the Project Operations team to provide day-to-day technical support for project management systems and users, monitor system performance, and respond promptly to user queries and issues.As a key member of the team, the Project Systems Specialist will collaborate with IT and technical teams to ensure system functionality and reliability, support reporting needs through SSRS, dashboards, and automated tools, and help evaluate and improve information management processes across projects. The ideal candidate will have a strong analytical mindset, excellent problem-solving skills, and the ability to manage multiple tasks under pressure while maintaining attention to detail.
The Project Systems Specialist will also be responsible for contributing to QA/QC measures for data accuracy and system integrity, supporting multiple project teams, and ensuring systems align with project goals and deadlines.
What You Will Do
- Provide day-to-day technical support for project management systems and users
- Monitor system performance and respond promptly to user queries and issues
- Assist in maintaining and improving system administration policies and procedures
- Collaborate with IT and technical teams to ensure system functionality and reliability
- Support reporting needs through SSRS, dashboards, and automated tools
- Help evaluate and improve information management processes across projects
- Contribute to QA/QC measures for data accuracy and system integrity
- Support multiple project teams, ensuring systems align with project goals and deadlines
- Perform occasional system inspections, including standing, walking, and lifting or carrying light equipment as required
What We Are Looking For
- A Bachelor's degree in a related field or equivalent experience
- At least 4 years' experience in a similar systems or technical support role
- A minimum of 2 years' hands-on experience with SSRS reporting
- Familiarity with Power BI, Crystal Reports, or similar BI tools
- Working knowledge of SQL, HTML, CSS, and JavaScript (C# is a plus)
- Experience supporting or administering project management systems such as PMWeb
- Strong analytical, problem-solving, and communication skills
- The ability to manage multiple tasks under pressure while maintaining attention to detail
- The ability to travel to project sites and perform occasional system inspections
Nice to Have
- Experience with project management systems and tools
- Knowledge of data analytics and data visualization
- Certification in project management or a related field
- Experience working in a remote or distributed team environment
Benefits and Perks
- Competitive salary
- 100% employer-paid medical insurance premium for the employee
- Employee and employer pension contributions
- Life insurance and long-term disability coverage (conditions apply)
- Enhanced leave options, including vacation, personal days, maternity, paternity, and a wellness screening day
- Continuing professional development opportunities after successful completion of a six-month probationary period
- Opportunities for career growth and advancement within the company
- Flexible working hours and remote work arrangements
- Access to cutting-edge technology and tools
- Collaborative and dynamic work environment
How to Stand Out
- Make sure to highlight your experience with SSRS reporting and project management systems in your application.
- Familiarize yourself with the company's project operations and be prepared to discuss how your skills and experience align with their needs.
- Showcase your analytical and problem-solving skills by providing specific examples of how you've managed complex systems and provided data-driven insights in previous roles.
- Be prepared to discuss your experience working with cross-functional teams and how you've contributed to QA/QC measures for data accuracy and system integrity.
- Consider creating a portfolio that demonstrates your technical expertise and ability to communicate complex information to non-technical stakeholders.
- Don't hesitate to ask about the company's approach to professional development and opportunities for career growth and advancement during the interview process.
- Be aware of the company's expectations for remote work and travel to project sites, and be prepared to discuss your ability to manage multiple tasks under pressure while maintaining attention to detail.
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