Property Manager (Residential and Rentals)

## About the Role As a Property Manager at Remote VA, you will play a crucial role in ensuring the smooth operation of our residential properties in the Philippines. Your day-to-day responsibilities will include maintaining accurate records, handling tenant inquiries, and coordinating maintenance activities. You will be the primary point of contact for tenants, vendors, and property owners, and will be responsible for building strong relationships with these stakeholders. Our company portfolio consists of single-family homes and multi-unit residential properties, and we are committed to delivering exceptional service to our tenants and property owners. As a Property Manager, you will be part of a dynamic team that values integrity, professionalism, and customer satisfaction. In this role, you will have the opportunity to work remotely and manage your time effectively to meet the needs of our tenants and property owners.

## What You Will Do - Maintain accurate and up-to-date records of leases, tenant information, maintenance logs, and financial transactions - Serve as the primary point of contact for tenant inquiries, concerns, and lease renewals - Coordinate maintenance activities, including receiving and responding to maintenance requests, dispatching vendors, and following up to ensure timely resolution - Track rent payments, issue receipts, and update accounting systems accordingly - Communicate with property owners, tenants, and vendors to resolve issues and provide excellent customer service - Conduct regular property inspections to identify maintenance needs and ensure compliance with local regulations - Develop and implement strategies to improve tenant satisfaction and retention - Collaborate with the accounting team to prepare financial reports and budgets - Stay up-to-date with changes in local regulations and laws affecting the property management industry

## What We Are Looking For - Prior experience in property management, leasing, or administrative support - Strong communication and interpersonal skills - Proficiency with property management software, such as AppFolio, Buildium, or Rentec Direct - Highly organized with strong attention to detail and ability to manage multiple tasks - Basic understanding of rental agreements and tenant rights - Ability to work independently and as part of a team - Strong problem-solving and conflict resolution skills - Familiarity with local regulations and laws affecting the property management industry

## Nice to Have - Experience with digital marketing and social media management - Knowledge of accounting principles and financial management - Certification in property management, such as a real estate license or a property management designation - Experience with customer relationship management (CRM) software

## Benefits and Perks - Competitive salary and benefits package - Opportunity to work remotely and manage your time effectively - Professional development and training opportunities - Collaborative and dynamic work environment - Access to cutting-edge property management software and technology - Recognition and rewards for outstanding performance - Health and wellness programs, including mental health support and employee assistance programs - Flexible paid time off and holidays

- Ensure you have a strong understanding of property management software and are proficient in using digital tools to manage properties and communicate with tenants.

• Highlight your excellent communication and interpersonal skills, as these are crucial for building strong relationships with tenants, vendors, and property owners.
• Be prepared to provide specific examples of your experience in property management, including your ability to handle maintenance requests, resolve conflicts, and manage financial transactions.
• Show your ability to work independently and as part of a team, and demonstrate your adaptability in a remote work environment.
• Familiarize yourself with local regulations and laws affecting the property management industry, and be prepared to discuss your knowledge during the interview process.
• Create a portfolio that showcases your experience and skills in property management, including any relevant certifications or designations.
• Be prepared to negotiate your salary and benefits package, and consider factors such as the cost of living in the Philippines and the company's overall compensation and benefits structure.