Public Sector Solutions Architect - D.C. / Northern Virginia

About the Role

The role is situated within a dynamic and innovative company culture that values knowledge exchange, continuous learning, and high performance. Gitlab is committed to harnessing the power of AI to drive efficiency, innovation, and impact across all aspects of its operations, and the successful candidate will be expected to embrace and apply AI technologies in their daily workflows.

Day-to-day responsibilities will include engaging with public sector customers both onsite and remotely, providing tailored technical expertise and guidance through demos, presentations, and workshops. The role demands a deep familiarity with government environments, a keen understanding of the challenges these organizations face in their digital transformation journeys, and the ability to connect Gitlab's capabilities to measurable value for the customer.

What You Will Do

• Engage with public sector customers to provide technical expertise throughout the pre-sales process, including tailored demos, technical presentations, and hands-on workshops.
• Collaborate with the sales team to develop and execute account strategies that drive Gitlab adoption within government environments.
• Own the technical evaluation process, including proof of concept (POC) and proof of value (POV) design and delivery, tender and audit support, and technical input into proposals.
• Lead the creation of Customer Success Plans that capture technical success criteria and handoff details from the pre-sales process, ensuring a smooth path to deployment and adoption.
• Build and deepen relationships with technical and business stakeholders so they become advocates for Gitlab within their organizations.
• Serve as the customer advocate internally, channeling feedback and insights to Product, Sales, Marketing, and other GitLab teams to influence roadmap and messaging.
• Maintain and expand your expertise in GitLab and related technologies, including modern software development, operations, and cloud practices, and create reusable examples and assets for customers and partners.
• Run Value Stream Assessments with support from senior Solutions Architects to identify opportunities for improvement in customer workflows and processes.

What We Are Looking For

• A minimum of 5 years of experience in a solutions architecture role, preferably with a background in serving public sector or government clients.
• Deep familiarity with government environments, including procurement processes, security requirements, and compliance standards.
• Strong technical background in DevSecOps, cloud computing, and software development methodologies.
• Experience with cloud platforms such as AWS, Azure, or Google Cloud, and knowledge of cloud migration strategies.
• Proven track record of driving digital transformation initiatives within government or similar complex organizations.
• Excellent communication and interpersonal skills, with the ability to engage technical and non-technical stakeholders at all levels.
• A TS/SCI with poly clearance is required for this position.

Nice to Have

• Experience with Gitlab or similar DevSecOps platforms.
• Certification in cloud computing, DevSecOps, or a related field.
• Knowledge of AI and machine learning technologies and their application in software development and operations.
• Experience with agile development methodologies and version control systems.

Benefits and Perks

• Competitive salary and benefits package.
• Opportunity to work with a leader in the DevSecOps space.
• Collaborative and dynamic work environment.
• Professional development opportunities, including training and certification in Gitlab and related technologies.
• Flexible and remote work arrangements.
• Access to the latest technologies and tools.
• Recognition and reward for outstanding performance.

• Ensure your resume and cover letter highlight specific experiences working with government clients or in public sector environments, as this is a critical requirement for the role.
• Develop a thorough understanding of Gitlab's products and services, including its DevSecOps platform, to demonstrate your value as a solutions architect.
• Prepare examples of how you've driven digital transformation in previous roles, focusing on the challenges you faced, the solutions you implemented, and the outcomes you achieved.
• Practice your communication skills, as the ability to engage both technical and non-technical stakeholders is crucial for success in this position.
• Research the current trends and challenges in public sector digital transformation to demonstrate your knowledge and passion for the field during the interview process.
• Consider obtaining or highlighting any relevant certifications, such as cloud computing or DevSecOps certifications, to enhance your candidacy.