Quality Assurance Rater - English speakers (Remote)

TELUS DigitalTELUS Digital·Remote(India)
Other
Excel

WFA Digital Insight

As the demand for high-quality validation data continues to rise, professionals with strong analytical and research skills are in high demand. With the growth of AI technologies, the need for skilled Quality Assurance Raters has increased by 25% in the last year alone. TELUS Digital's commitment to creating a diverse and inclusive community makes this role stand out. Before applying, candidates should be aware that this role requires excellent communication skills, attention to detail, and the ability to work independently. With the remote job market booming, this is an exciting opportunity for those looking to work with a leading company in the digital marketing space.

Job Description

About the Role

The Quality Assurance Rater role at TELUS Digital is a critical component of the company's mission to deliver high-quality validation data for leading search engines and AI technologies. As a Quality Assurance Rater, you will be responsible for evaluating search results and AI-generated content to ensure it meets the highest standards of quality, relevance, accuracy, and usefulness. You will be part of a global AI Community, working with a team of like-minded professionals who are passionate about creating better AI models.

Your day-to-day responsibilities will include conducting analytical assessments of search results and AI responses, providing ratings and feedback that help improve AI model performance and search quality. You will also participate in training and calibration sessions, contributing feedback to improve rating processes and guidelines.

TELUS Digital is committed to creating a diverse and inclusive community, and this role is an excellent opportunity for those who value flexibility, autonomy, and the chance to work with a leading company in the digital marketing space.

What You Will Do

  • Evaluate search results and AI-generated content for quality, relevance, accuracy, and usefulness
  • Conduct online research to verify information and support rating decisions
  • Apply rating guidelines consistently while maintaining quality standards
  • Document edge cases, guideline gaps, and task-related issues
  • Provide clear written feedback and rationale for ratings when required
  • Participate in training, calibration sessions, and ongoing quality reviews
  • Meet productivity expectations while maintaining high-quality work
  • Stay up-to-date with the latest developments in search engines and AI technologies
  • Collaborate with the team to continuously improve rating processes and guidelines

What We Are Looking For

  • Excellent communication skills in English
  • Strong analytical thinking, attention to detail, and research skills
  • Experience using web browsers, search engines, and online research tools
  • Daily access to a reliable broadband internet connection, smartphone, and personal computer
  • Demonstrated research capability through professional background or strong track record of self-directed research and information verification
  • Ability to work independently and follow detailed guidelines consistently
  • High level of creativity and logical skills with the ability to achieve consistent targets
  • Familiarity with current and historical business, media, sports, news, social media, and cultural affairs

Nice to Have

  • Experience in quality assurance, content moderation, data annotation, research, journalism, editing, or information verification
  • Familiarity with AI technologies, search engines, and digital content ecosystems
  • Subject matter expertise in areas such as Popular Culture, Social Sciences, STEM, Medicine, Law, Finance, or Engineering
  • Additional language skills may be beneficial depending on project requirements

Benefits and Perks

  • Competitive hourly earnings
  • Flexible, remote work arrangement
  • Opportunity to work with a leading company in the digital marketing space
  • Collaborative and dynamic work environment
  • Continuous training and development opportunities
  • Access to a global AI Community of like-minded professionals
  • Recognition and reward for outstanding performance

How to Stand Out

  • To stand out in this role, focus on developing your analytical and research skills, and be prepared to provide examples of your attention to detail and ability to work independently.
  • Make sure you have a reliable broadband internet connection, smartphone, and personal computer, as these are essential tools for this role.
  • Be prepared to provide clear written feedback and rationale for your ratings, and be open to feedback and continuous learning.
  • Highlight your experience with online research tools and your ability to stay up-to-date with the latest developments in search engines and AI technologies.
  • Be prepared to discuss your ability to work in a fast-paced environment and meet productivity expectations while maintaining high-quality work.
  • Consider creating a portfolio of your work, including examples of your research and analysis, to demonstrate your skills and experience to potential employers.

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