Quantitative UX Researcher
WFA Digital Insight
The demand for skilled UX researchers grew 27% in the last year, driven by the need for data-driven product decisions. Openai's commitment to responsible AI development makes this role particularly interesting, as it combines quantitative research with real-world impact. With over 5 years of experience in quantitative methods required, candidates should be prepared to showcase their expertise in statistical analysis and survey methodology. As the AI industry continues to evolve, professionals with a strong foundation in user experience research are in high demand, with salaries reflecting the value they bring to organizations. Before applying, candidates should be aware of the company's hybrid work model and relocation assistance.
Job Description
About the Role
As a Quantitative UX Researcher at Openai, you will be part of a small but influential team that informs critical product decisions. Your work will sit at the intersection of users, product, and safety, ensuring that powerful AI systems are built responsibly and grounded in real human needs. You will partner closely with cross-functional teams, including product managers, designers, engineers, and data scientists, to bring clarity to complex questions and drive alignment across teams.The UX Research team operates on a hybrid model, with 3 days in the office each week, offering a unique blend of collaboration and flexibility. Relocation assistance is available for eligible candidates.
What You Will Do
- Design and execute quantitative research studies across the product lifecycle, from foundational understanding to concept validation, prototyping, and usability evaluation
- Partner with product managers, designers, engineers, and data scientists to identify high-impact opportunities where quantitative insights can shape product decisions
- Lead rigorous, customized studies that answer both strategic and tactical questions, using methods such as surveys, experiments, and behavioral data analysis
- Translate complex data into clear, actionable recommendations that drive alignment and decision-making across teams
- Apply strong survey methodology and statistical rigor to ensure findings are valid, reliable, and decision-ready
- Influence product direction through close cross-functional collaboration and clear, audience-appropriate storytelling
- Develop and maintain research plans, timelines, and budgets to ensure effective project management
- Collaborate with data scientists to integrate research findings into larger data analyses and product decisions
- Communicate research findings and recommendations to both technical and non-technical stakeholders
What We Are Looking For
- 5+ years of experience working in user experience research, market research, data science, and/or a related field with a strong focus on quantitative methods
- Expertise in quantitative research, with proficiency in statistical analysis, experimental design, survey methodology, and behavioral data analysis
- Strong data analysis skills using tools such as SQL and Python
- Exceptional written and verbal communication skills, with the ability to influence decision-making at all levels
- Proven experience leading quantitative research projects that have made a lasting impact on product and design decisions
- Experience working with senior stakeholders and cross-functional teams
- A drive for excellence and the ability to consistently raise the bar in research quality and impact
- Strong problem-solving skills, with the ability to navigate complex research questions and methodologies
Nice to Have
- Experience with machine learning and AI applications
- Knowledge of human-computer interaction principles and UX design
- Familiarity with agile development methodologies and version control systems
- Experience working in a fast-paced, dynamic environment with multiple priorities and deadlines
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work on cutting-edge AI research and development
- Collaborative and dynamic work environment with a team of experienced professionals
- Flexible working hours and remote work options
- Professional development opportunities, including training and conference attendance
- Access to the latest tools and technologies in the field
- Recognition and reward for outstanding performance and contributions
- A culture that values diversity, equity, and inclusion, with a commitment to creating a welcoming and supportive work environment
How to Stand Out
- Highlight your quantitative skills: Showcase your expertise in statistical analysis, survey methodology, and data analysis to stand out in a competitive field.
- Build a strong portfolio: Create a portfolio that demonstrates your ability to design and execute quantitative research studies, and communicate complex findings to both technical and non-technical stakeholders.
- Develop your storytelling skills: Practice communicating research findings and recommendations in a clear and concise manner, using audience-appropriate language and visualizations.
- Stay up-to-date with industry trends: Stay current with the latest developments in AI research, UX design, and data science to demonstrate your commitment to ongoing learning and professional development.
- Prepare for behavioral interviews: Be ready to provide specific examples of your experience leading quantitative research projects, working with cross-functional teams, and influencing product decisions.
- Negotiate your salary: Research the market rate for your role and be prepared to negotiate your salary based on your experience and qualifications.
- Ask about company culture: Ask questions about the company culture, values, and work environment to ensure that you are a good fit for the organization.
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