Radiology Scheduler - Work from Home | 6.00/hr | Starts 7/2/26
Carenet Health·Remote(United States)
HR & People
Excel
WFA Digital Insight
As the healthcare industry continues to grow, with a predicted 14% increase in medical scheduling roles by 2028, skilled professionals are in high demand. Carenet Health stands out for its commitment to empowering growth and innovation, making this remote Radiology Scheduler position an attractive opportunity for those passionate about healthcare. To succeed, candidates will need strong problem-solving skills, proficiency in Excel, and excellent customer service abilities. With the flexibility of working from home, this role offers a unique chance to balance work and life. Before applying, consider highlighting your ability to work in a fast-paced environment and your knowledge of medical terminology.
Job Description
About the Role
The Radiology Scheduler position at Carenet Health is a work-from-home opportunity that requires a unique blend of technical and interpersonal skills. As a key contributor to the contact center, you will be responsible for scheduling, confirming, and rescheduling radiology appointments across multiple imaging modalities. Your day-to-day tasks will involve managing complex patient interactions, adhering to healthcare protocols, and maintaining accurate records.This role is crucial in ensuring that patients receive timely and appropriate care. As a Radiology Scheduler, you will be the primary point of contact for patients, providers, and other stakeholders, requiring strong communication and problem-solving skills. You will work in a high-volume contact center environment, where efficiency, attention to detail, and critical thinking are essential.
Carenet Health fosters a culture of collaboration, creativity, and innovation, making this an exciting opportunity for professionals who thrive in dynamic environments. With a commitment to empowering growth and innovation, the company supports the development of its team members through trust, opportunity, and accountability.
What You Will Do
- Schedule, confirm, cancel, and reschedule radiology appointments across multiple modalities, including mammography, MRI, CT, ultrasound, and DEXA.
- Accurately document all patient interactions, updates, and outcomes in designated CRM and scheduling systems.
- Serve as a knowledge resource for patients, addressing questions related to imaging procedures, preparation instructions, and general radiology information.
- Demonstrate professionalism, empathy, and accuracy in all interactions, including those involving sensitive medical or insurance information.
- Confirm and document insurance information according to established guidelines and client protocols.
- Review and validate imaging orders and recommendations; coordinate with providers and clinical partners as needed.
- Make outbound calls to schedule, follow up, or resolve imaging appointment needs.
- Comply with HIPAA, confidentiality requirements, call center metrics, and organizational policies at all times.
- Participate in regular coaching, quality reviews, and performance improvement activities.
- Remain flexible to support varying clients, departments, or workflows based on business needs.
- Perform additional duties as assigned.
What We Are Looking For
- High School diploma or GED required.
- Minimum of six months of experience in a work-from-home customer service, scheduling, healthcare, and call center environment.
- Understanding of and compliance with contact center performance metrics (e.g., adherence, quality, attendance, service levels).
- Ability to type at least 35-40 words per minute.
- Proficiency with Windows-based systems and Microsoft Outlook, Word, and Excel.
- Experience or ability to learn multiple systems simultaneously, including CRM, scheduling platforms, and client-specific tools.
- Strong problem-solving, multitasking, and critical thinking skills.
- Excellent customer service and communication skills.
- Ability to work in a fast-paced environment with attention to detail.
Nice to Have
- Experience in a healthcare setting, particularly in radiology.
- Knowledge of medical terminology and radiology workflows.
- Certification in customer service or a related field.
- Experience with electronic health records (EHRs) and practice management systems.
Benefits and Perks
- Competitive hourly rate of 6.00.
- Opportunity to work from home, providing flexibility and work-life balance.
- Comprehensive training program to ensure success in the role.
- Professional development opportunities, including coaching and performance improvement activities.
- Access to cutting-edge technology and systems.
- Collaborative and dynamic work environment.
- Recognition and reward for outstanding performance.
How to Stand Out
- Tip: Ensure your resume highlights your experience with customer service software and scheduling systems, as well as any relevant medical terminology knowledge.
- Familiarize yourself with Carenet Health's values and mission to demonstrate your understanding of the company culture during the interview.
- Practice scenarios involving patient interactions to showcase your problem-solving and empathy skills.
- Be prepared to discuss your experience with HIPAA and confidentiality requirements, as well as your ability to maintain accurate records.
- Consider creating a portfolio or examples of your work in customer service or scheduling to share during the application process.
- Research the current market rate for similar positions to negotiate your salary effectively.
- Ask about the company's approach to professional development and opportunities for growth within the organization.
This is a remote position listed on WFA Digital, the platform for professionals who work from anywhere. Browse more remote jobs across all categories.
WFA Digital Insight
As the healthcare industry continues to grow, with a predicted 14% increase in medical scheduling roles by 2028, skilled professionals are in high demand. Carenet Health stands out for its commitment to empowering growth and innovation, making this remote Radiology Scheduler position an attractive opportunity for those passionate about healthcare. To succeed, candidates will need strong problem-solving skills, proficiency in Excel, and excellent customer service abilities. With the flexibility of working from home, this role offers a unique chance to balance work and life. Before applying, consider highlighting your ability to work in a fast-paced environment and your knowledge of medical terminology.
Job Description
About the Role
The Radiology Scheduler position at Carenet Health is a work-from-home opportunity that requires a unique blend of technical and interpersonal skills. As a key contributor to the contact center, you will be responsible for scheduling, confirming, and rescheduling radiology appointments across multiple imaging modalities. Your day-to-day tasks will involve managing complex patient interactions, adhering to healthcare protocols, and maintaining accurate records.This role is crucial in ensuring that patients receive timely and appropriate care. As a Radiology Scheduler, you will be the primary point of contact for patients, providers, and other stakeholders, requiring strong communication and problem-solving skills. You will work in a high-volume contact center environment, where efficiency, attention to detail, and critical thinking are essential.
Carenet Health fosters a culture of collaboration, creativity, and innovation, making this an exciting opportunity for professionals who thrive in dynamic environments. With a commitment to empowering growth and innovation, the company supports the development of its team members through trust, opportunity, and accountability.
What You Will Do
- Schedule, confirm, cancel, and reschedule radiology appointments across multiple modalities, including mammography, MRI, CT, ultrasound, and DEXA.
- Accurately document all patient interactions, updates, and outcomes in designated CRM and scheduling systems.
- Serve as a knowledge resource for patients, addressing questions related to imaging procedures, preparation instructions, and general radiology information.
- Demonstrate professionalism, empathy, and accuracy in all interactions, including those involving sensitive medical or insurance information.
- Confirm and document insurance information according to established guidelines and client protocols.
- Review and validate imaging orders and recommendations; coordinate with providers and clinical partners as needed.
- Make outbound calls to schedule, follow up, or resolve imaging appointment needs.
- Comply with HIPAA, confidentiality requirements, call center metrics, and organizational policies at all times.
- Participate in regular coaching, quality reviews, and performance improvement activities.
- Remain flexible to support varying clients, departments, or workflows based on business needs.
- Perform additional duties as assigned.
What We Are Looking For
- High School diploma or GED required.
- Minimum of six months of experience in a work-from-home customer service, scheduling, healthcare, and call center environment.
- Understanding of and compliance with contact center performance metrics (e.g., adherence, quality, attendance, service levels).
- Ability to type at least 35-40 words per minute.
- Proficiency with Windows-based systems and Microsoft Outlook, Word, and Excel.
- Experience or ability to learn multiple systems simultaneously, including CRM, scheduling platforms, and client-specific tools.
- Strong problem-solving, multitasking, and critical thinking skills.
- Excellent customer service and communication skills.
- Ability to work in a fast-paced environment with attention to detail.
Nice to Have
- Experience in a healthcare setting, particularly in radiology.
- Knowledge of medical terminology and radiology workflows.
- Certification in customer service or a related field.
- Experience with electronic health records (EHRs) and practice management systems.
Benefits and Perks
- Competitive hourly rate of 6.00.
- Opportunity to work from home, providing flexibility and work-life balance.
- Comprehensive training program to ensure success in the role.
- Professional development opportunities, including coaching and performance improvement activities.
- Access to cutting-edge technology and systems.
- Collaborative and dynamic work environment.
- Recognition and reward for outstanding performance.
How to Stand Out
- Tip: Ensure your resume highlights your experience with customer service software and scheduling systems, as well as any relevant medical terminology knowledge.
- Familiarize yourself with Carenet Health's values and mission to demonstrate your understanding of the company culture during the interview.
- Practice scenarios involving patient interactions to showcase your problem-solving and empathy skills.
- Be prepared to discuss your experience with HIPAA and confidentiality requirements, as well as your ability to maintain accurate records.
- Consider creating a portfolio or examples of your work in customer service or scheduling to share during the application process.
- Research the current market rate for similar positions to negotiate your salary effectively.
- Ask about the company's approach to professional development and opportunities for growth within the organization.
This is a remote position listed on WFA Digital, the platform for professionals who work from anywhere. Browse more remote jobs across all categories.