Rakhine Interpreter

About the Role

Day-to-day, you will handle a variety of calls, from simple inquiries to complex and possibly emotional conversations. Your role is not just about interpreting language but also about understanding cultural nuances and being sensitive to the needs of the individuals you are assisting. You will work from the comfort of your own home, ensuring that your workspace is quiet, secure, and equipped to handle the demands of this position.

LanguageLine Solutions prides itself on being a Great Place to Work and is dedicated to providing its interpreters with the best training in the industry. You will have the support of a Senior Language Specialist and access to Interpreter and Technology Help Desks to ensure that you have the resources you need to excel in your role.

What You Will Do

• Respond to interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
• Render correct concepts and meanings according to established interpretation protocol.
• Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions.
• Maintain a professional demeanor throughout interpreting sessions.
• Remain calm and composed, especially in emergency situations.
• Follow client instructions and comply with protocol to ensure client expectations are met.
• Understand and use appropriate terminology and industry procedures.
• Work effectively in a fast-paced environment, managing multiple calls and potentially stressful situations.
• Utilize Excel for data management and other administrative tasks as required.
• Participate in ongoing training to improve skills and knowledge.

What We Are Looking For

• Fluency in Rakhine and English.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage stress effectively.
• Knowledge of industry-specific terminology and procedures.
• Basic computer skills and ability to use interpretation software.
• High school diploma or equivalent required; degree in a related field (linguistics, languages) preferred.
• Experience in interpretation or a related field is desirable.
• Ability to work independently and as part of a remote team.
• Reliable internet connection and a dedicated, quiet workspace.

Nice to Have

• Experience with data management tools like Excel.
• Certification in interpretation or a related field.
• Knowledge of other languages.
• Previous experience working in a remote or freelance setting.

Benefits and Perks

• Competitive pay rate per minute of interpretation.
• Opportunities for advancement within the company.
• Support from a team of professionals, including a Senior Language Specialist.
• Access to the best training in the industry.
• Flexible, remote work arrangement.
• Employee Referral Program.
• Inclusive and diverse work environment.

• Prepare Your Workspace: Ensure your home office is quiet, secure, and equipped with a reliable internet connection to handle interpretation calls.
• Highlight Transferable Skills: Even if you don't have direct interpretation experience, emphasize skills like communication, problem-solving, and the ability to work under pressure.
• Practice Interpretation: Before applying, practice interpreting between Rakhine and English to improve your fluency and accuracy.
• Show Cultural Competence: Demonstrate an understanding of cultural differences and how they impact communication in your application and during interviews.
• Review Technology Requirements: Familiarize yourself with the software and tools used by LanguageLine Solutions to ensure a smooth onboarding process.
• Negotiate Based on Experience: If you have extensive experience in interpretation or related fields, use this to negotiate your pay rate.
• Ask About Support: During the interview, ask about the support system in place for interpreters, including training, technical support, and avenues for feedback and advancement.