Real Estate Cold Caller (Latin America)

About the Role

Day-to-day, the successful candidate will engage in a high volume of outbound calls, aiming to achieve between 500 to 600 calls daily. This role requires strong organizational skills to keep track of appointments, follow-ups, and data entry into the CRM system. The ability to work in a fast-paced environment, handle objections professionally, and maintain a high level of productivity despite challenges is crucial.

The Real Estate Cold Caller will be an integral part of a dynamic team, working closely with acquisition specialists and sales professionals to ensure that leads are efficiently passed on and converting into sales. This collaborative environment demands not only individual drive but also the ability to contribute to team goals and support the company's mission in the Latin American market.

What You Will Do

• Generate a minimum of 8-12 leads per day through live transfers to an acquisition specialist
• Conduct follow-ups with potential clients using prewritten emails, tailoring the communication to their interests and needs
• Enter all activities, interactions, and data into HubSpot CRM to maintain accurate records and track progress
• Update notes and move deals through various stages within the CRM, ensuring a clear pipeline and forecast
• Set up phone appointments for potential clients with sales professionals, preparing them with relevant information to increase conversion rates
• Achieve the daily target of 500-600 outbound calls, adapting strategies as needed to meet or exceed this goal
• Utilize Excel for data analysis, helping to identify trends and areas for improvement in the sales process
• Collaborate with the sales team to understand their needs and tailor lead generation efforts accordingly
• Continuously review and refine sales scripts and prewritten emails to enhance their effectiveness
• Participate in training sessions and feedback loops to improve performance and stay updated on best practices

What We Are Looking For

• A minimum of 3 years of experience in a call center sales environment, preferably in real estate or a related field
• Proven track record of success in cold calling, with the ability to handle objections and close deals
• Experience with CRM tools, preferably HubSpot, and proficiency in using them to manage leads and sales pipelines
• Strong communication skills, both verbal and written, with the ability to articulate complex ideas simply
• Fluency in English with a neutral accent, and the ability to communicate professionally with clients from diverse backgrounds
• Ability to work independently in a remote setting, with a self-motivated approach to meeting and exceeding targets
• Strong organizational and time management skills, with the capacity to prioritize tasks and manage multiple projects simultaneously
• Goal-oriented mindset, with a focus on achieving and surpassing performance goals

Nice to Have

• Experience with additional CRM tools or sales software, such as Smarter Contact, Readymode, Podio, and Slack
• Knowledge of the real estate market in Latin America, including trends and legal requirements
• Bilingual or multilingual skills, particularly in Spanish and Portuguese, to cater to a broader client base
• Previous experience in a similar role within a remote or distributed team environment

Benefits and Perks

• The opportunity to work with a dynamic and innovative company in the real estate sector
• Collaborative and inclusive company culture that values contributions and supports professional growth
• Flexible, remote work arrangement, allowing for a better work-life balance and increased productivity
• Access to cutting-edge technology and tools, including the latest CRM software and sales platforms
• Ongoing training and professional development opportunities to enhance skills and stay competitive
• Competitive compensation package, reflecting the candidate's experience and performance
• Recognition and reward for outstanding performance, including bonuses and career advancement opportunities
• Comprehensive benefits package, including health insurance, PTO, and other perks tailored to remote workers

• Tailor your resume and cover letter to highlight your experience in sales, specifically in cold calling and lead generation, and be prepared to provide specific examples of your achievements.
• Develop a strong understanding of the company's products and services, as well as the real estate market in Latin America, to demonstrate your potential for success in the role.
• Practice your sales pitch and prepare to handle common objections, showcasing your ability to think on your feet and adapt to different scenarios.
• Ensure your home office setup meets the technical requirements, including a reliable internet connection, appropriate hardware, and necessary peripherals, to guarantee uninterrupted work.
• Be prepared to discuss your experience with CRM software, particularly HubSpot, and how you have used these tools to manage leads and track sales performance.
• Show enthusiasm and a proactive approach to learning and growing with the company, and ask insightful questions during the interview to demonstrate your interest in the role and the company's vision.