Recreation Aide

About the Role

The team you will be joining is dedicated to delivering exceptional customer service and creating memorable experiences for all participants. Your contributions will play a significant role in maintaining the high standards of V2X Inc's recreational facilities and services. With a focus on innovation and customer satisfaction, this role offers the opportunity to grow professionally and make a meaningful impact.

In this position, you will be expected to work collaboratively as part of a team, while also demonstrating the ability to work independently with minimal supervision. Effective communication skills, both written and verbal, are essential for success in this role. Your ability to provide excellent customer service, lead by example, and maintain a clean, safe, and well-organized work environment will be key to your success.

What You Will Do

• Assist the Recreation Specialist in the day-to-day operation of recreational facilities and services.
• Provide recreation services to authorized customers, ensuring a high level of customer satisfaction.
• Plan and execute fitness classes and programs, catering to a diverse range of interests and abilities.
• Maintain the condition and inventory of equipment in each facility, ensuring all items are in good working order.
• Develop and maintain procedures for tracking and issuing equipment to guests, minimizing loss and misuse.
• Operate and maintain base movie theater equipment, ensuring optimal performance and minimal downtime.
• Respond to customer feedback in a timely and professional manner, addressing comments and concerns with courtesy and respect.
• Set up and break down equipment for various events and activities, including tables, chairs, music systems, and stages.
• Maintain a safe, clean, sanitary, and healthy environment in all working facilities and areas, adhering to strict standards of hygiene and safety.
• Develop and implement a comprehensive training program, flexible and adaptable to the needs of the team and the organization.
• Ensure the proper utilization and safeguarding of all government and contractor-provided property, including facilities, equipment, and tools.
• Accurately complete time reporting procedures and maintain precise records, ensuring compliance with company policies and contractual obligations.
• Operate a check-out/check-in system for athletic and recreation equipment, managing inventory and minimizing loss.
• Organize, market, and facilitate outdoor recreational activities, such as hiking, fishing, and sporting events, promoting a healthy work-life balance.
• Perform escort duties as required, providing a safe and secure environment for all participants.

What We Are Looking For

• High school diploma or equivalent, with one year of related experience or education.
• Certification or willingness to receive certification to drive up to a 10K forklift.
• Ability to drive manual transmission vehicles, with a valid driver's license.
• Valid security clearance prior to deployment, with the ability to pass employment and deployment qualification requirements.
• Excellent communication, teamwork, and customer service skills, with the ability to work effectively in a team environment.
• Proficiency in Microsoft programs, including Excel, with strong organizational and time management skills.
• Ability to read, write, speak, and understand English, with strong verbal and written communication skills.
• A minimum of two years of working experience in a recreational facility setting, with a proven track record of success.

Nice to Have

• Experience with audio and visual equipment, with the ability to operate and maintain complex systems.
• Certification in first aid and CPR, with a strong focus on safety and emergency response.
• Knowledge of marketing and advertising principles, with experience in promoting recreational activities and events.
• Ability to work in a fast-paced, dynamic environment, with a strong ability to adapt to changing circumstances.

Benefits and Perks

• Competitive salary and benefits package, with opportunities for professional growth and development.
• Comprehensive health and dental insurance, with a strong focus on employee well-being.
• Generous paid time off and holiday pay, with a flexible work schedule and remote work options.
• Opportunities for professional development and training, with a focus on continuous learning and improvement.
• Access to state-of-the-art recreational facilities, with discounts on equipment and services.
• A dynamic and supportive work environment, with a strong team culture and sense of community.

• Ensure your resume and cover letter are tailored to the recreation industry, highlighting relevant experience and skills.
• Develop a portfolio of your work, including examples of fitness classes, programs, and events you have organized.
• Prepare for common interview questions, such as 'What motivates you to work in recreation?' or 'How would you handle a difficult customer?'
• Be prepared to discuss your experience with equipment maintenance and inventory management, as well as your ability to work independently.
• Research the company culture and values, and be prepared to discuss how you can contribute to the team and the organization.
• Consider obtaining certifications in first aid, CPR, or other relevant areas to increase your competitiveness for the role.
• Be prepared to provide specific examples of your experience and skills, and to discuss your long-term career goals and aspirations.