Regional Customs Leader

About the Role

As part of the Electrification Segment, the Regional Customs Leader will have a deep understanding of the segment's specific needs and challenges, providing tailored solutions to meet those needs. The role involves acting as a subject matter expert, guiding stakeholders on customs matters, and ensuring that all customs operations are conducted with the highest level of integrity and compliance.

Given the strategic nature of this position, the Regional Customs Leader will report to senior leadership and will be part of the regional customs council, driving alignment, and sharing best practices across the organization.

What You Will Do

• Develop and execute the North America customs operations strategy, ensuring alignment with the Customs Enterprise Standard and local regulatory requirements.
• Lead Regional Customs Councils to ensure alignment, issue escalation, and sharing of best practices.
• Manage and maintain productive working relationships with customs authorities and other government agencies.
• Oversee customs brokers and BPO partners to ensure effective daily clearance operations and drive continuous improvements.
• Establish and govern pre-declaration review controls to ensure accuracy and completeness of customs documentation.
• Exercise independent customs judgment to challenge decisions that do not align with regulations or company standards.
• Identify and mitigate regional and country-specific customs risks.
• Respond to internal and external audits, inquiries, and investigations.
• Prepare and deliver periodic reporting and metrics on customs performance.
• Act as a trusted advisor to internal stakeholders on customs matters.

What We Are Looking For

• Bachelor's Degree from an accredited university or college with 5+ years of experience in Customs Processes.
• High School Diploma/GED with 7+ years of experience in Customs Processes.
• In-country Professional Customs Certification or Accreditation with 5+ years of experience in Customs Processes.
• Strong, demonstrated compliance mindset.
• Deep, hands-on customs operations experience across US and Canada.
• Process design and governance experience.
• Ability to manage brokers, 3rd Party Service Providers, and government authorities.
• Proven ability to apply knowledge and experience to make accurate and timely decisions.
• Stakeholder influence and constructive challenge skills.
• Strong analytical, reporting, and communication skills.

Nice to Have

• Experience working in a multinational environment.
• Knowledge of global trade management software.
• Certification in customs compliance or a related field.
• Experience with audit and risk management.

Benefits and Perks

• Competitive salary and benefits package.
• Opportunity to work remotely and manage a global team.
• Professional development opportunities in customs and trade compliance.
• Access to the latest technology and tools in customs management.
• Flexible working hours and work-life balance.
• Health insurance and wellness programs.
• Retirement savings plan and equity options.

• Ensure you have a strong understanding of customs regulations in the US and Canada, and be prepared to provide examples of how you've applied this knowledge in previous roles.
• Develop a portfolio that showcases your experience in customs operations, compliance, and risk management.
• Highlight any certifications or accreditations you hold in customs or trade compliance, as these can be a significant advantage.
• Be prepared to discuss your experience with customs authorities, brokers, and other stakeholders, and how you've built and maintained these relationships.
• When negotiating salary, consider not just the base pay but also the overall benefits package, including any remote work stipends or professional development opportunities.
• During interviews, be ready to provide specific examples of how you've identified and mitigated customs risks, and how you've contributed to the development of compliance strategies.