Regional Training Supervisor

About the Role

In this capacity, the Regional Training Supervisor will be at the forefront of transforming how training and development shape success in the home services industry. This role is ideal for a creative thinker who is passionate about delivering measurable, high-impact learning experiences and bringing professional development goals to life. With the company's commitment to innovation and growth, the Regional Training Supervisor will have the unique opportunity to make a significant impact on the industry.

Guild Garage Group is the fastest-growing garage door platform globally, and its dedication to training as a strategic driver of growth, consistency, customer experience, and employee success sets it apart. As the company continues to expand, the need for skilled training professionals who can drive this growth through effective learning and development strategies has become increasingly important.

What You Will Do

• Identify training needs across the Central and Eastern regions, working closely with stakeholders to design and implement tailored training programs.
• Provide field coaching support, both virtually and in-person, to ensure that technicians, CSRs, leaders, and sales teams have the tools they need to excel.
• Facilitate weekly regional calls to share best practices, facilitate microlearning experiences, and foster a sense of community among team members.
• Develop and deliver cutting-edge training and coaching programs, leveraging data and analytics to track success and inform future program development.
• Collaborate with a nationwide network of garage door companies to ensure that training programs are relevant, effective, and consistently delivered.
• Leverage Excel to analyze data, track program success, and present findings to senior leadership to guide decision-making.
• Work closely with field trainers and leaders to ensure that training programs are well-supported and executed flawlessly.
• Create necessary content to address training needs and knowledge gaps, including but not limited to instructional materials, guides, and assessments.
• Evaluate the success of training programs, using data-driven results to continually improve and refine the training strategy.

What We Are Looking For

• A minimum of 2 years of experience in Training and Development, preferably in a fast-paced, growth-oriented environment.
• Strong background in data analysis, with the ability to interpret and present complex data insights to both technical and non-technical stakeholders.
• Proficiency in Excel, with the ability to create, manage, and analyze datasets to inform training decisions.
• Experience in designing and delivering training programs that drive measurable results and impact.
• Excellent communication and interpersonal skills, with the ability to build strong partnerships and collaborate effectively with diverse stakeholders.
• Ability to work in a remote environment, with strong self-motivation and discipline to meet goals and objectives.
• Passion for delivering high-impact learning experiences and driving professional development goals.
• Experience working in the home services industry or a related field is an asset but not required.

Nice to Have

• Experience with learning management systems (LMS) and other training software.
• Knowledge of instructional design principles and adult learning theories.
• Certification in training and development, such as CPTD or ATD.

Benefits and Perks

• Competitive salary and benefits package, with opportunities for professional growth and development.
• The chance to work with a rapidly expanding company that is transforming the home services industry.
• Flexible remote work arrangement, with the opportunity to work from anywhere and collaborate with a distributed team.
• Access to cutting-edge training and development tools and resources.
• Opportunities for professional development and continued learning, including conferences, workshops, and online courses.
• A dynamic and supportive work environment that values innovation, creativity, and teamwork.
• Recognition and reward for outstanding performance, including bonuses and public recognition.

• Tip 1: Highlight your experience with data analysis and Excel, as these skills are crucial for tracking program success and presenting data insights to leadership.
• Tip 2: Showcase your ability to design and deliver training programs that drive measurable results, and be prepared to provide examples of successful programs you've led in the past.
• Tip 3: Emphasize your passion for delivering high-impact learning experiences and your commitment to professional development, as these are key values for the company.
• Tip 4: Research the company and the home services industry to understand the current challenges and opportunities, and be prepared to discuss how your skills and experience align with the company's goals.
• Tip 5: Prepare to discuss your experience working in a remote environment and your strategies for staying self-motivated and disciplined, as well as your ability to build strong partnerships and collaborate effectively with diverse stakeholders.
• Tip 6: Be prepared to provide specific examples of how you've used data and analytics to inform training decisions and drive program development, and how you've evaluated the success of training programs in the past.
• Tip 7: Show enthusiasm for the company's mission and values, and be prepared to discuss how you can contribute to the company's growth and success as a Regional Training Supervisor.