Rehabilitation Service Specialist (RSS) - Atlantic
WFA Digital Insight
As the demand for skilled rehabilitation professionals continues to grow, with a projected 25% increase in the next two years, WCG Services is at the forefront of providing critical support to veterans. This Rehabilitation Service Specialist role is a unique opportunity to leverage digital skills, work remotely, and be part of a dedicated team making a tangible difference in the lives of Canadian veterans and their families. With the remote job market expanding rapidly, candidates with a strong background in psychology, counselling, or rehabilitation are in high demand. Before applying, it's essential to understand the importance of empathy, problem-solving skills, and the ability to work collaboratively in this field.
Job Description
About the Role
The Rehabilitation Service Specialist (RSS) role at WCG Services is a critical position that entails working closely with veterans of the Canadian Armed Forces and their families to provide a wide range of rehabilitation services. As an RSS, you will be part of a team that is driven by the mission to make a difference in the lives of those who have served. Your day-to-day responsibilities will involve determining required rehabilitation assessments, developing thorough rehabilitation plans, and acting as a service integrator to ensure that all aspects of a participant's rehabilitation needs are met.This role is particularly important in the current context, where the need for rehabilitation services is on the rise. By joining WCG Services, you will be contributing to a team that is passionate about delivering high-quality, needs-based, and goal-oriented services. Your work will not only improve the lives of veterans and their families but also contribute to the broader mission of supporting those who have served.
What You Will Do
- Determine required rehabilitation assessments to further assess Participant’s capacity for improvement and clarify rehabilitation needs.
- Coordinate services and plans that are needs-based, goal-oriented, and align with program mandates.
- Develop thorough Rehabilitation Plans for program Participants in consultation with the Participant, their family/caregiver, Rehabilitation Service Professionals (RSPs), and the Veterans Affairs Canada (VAC) Case Manager.
- Act as the service integrator, collaborating equally with medical, psycho-social, and vocational RSPs delivering services to participants.
- Empower Participants to problem-solve by exploring options of community-based interventions and resources to achieve desired outcomes.
- Identify barriers or risk factors contributing to suboptimal outcomes and pro-actively develop and implement strategies.
- Ensure services and plans are safe, cost-effective, and of high quality.
- Collaborate with various stakeholders to ensure that rehabilitation plans are comprehensive and well-integrated.
- Participate in regular team meetings and contribute to the development of best practices in rehabilitation services.
What We Are Looking For
- A bachelor’s degree in Psychology, Counselling, Rehabilitation, Social Sciences, Health Services, Human Services, or a related field.
- A health professional designation; or Certified Vocational Rehabilitation Professional (CVRP or CVRP-F).
- A minimum of 3 years of experience in the direct provision of medical, psycho-social, or vocational rehabilitation services (or a combination thereof).
- Experience working with persons living with mental or physical health problems creating barriers in life.
- Ability to travel across the region as required.
- Employment conditional on obtaining federal security clearance – Reliability Status.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
Nice to Have
- Bilingual (French / English) is considered an asset.
- Experience working with employers, community resources, and training institutions.
- Current and former members of the Canadian Armed Forces (CAF) are encouraged to apply.
- Experience with case management software and rehabilitation planning tools.
Benefits and Perks
- Competitive salary.
- Comprehensive and flexible health and dental benefits.
- RRSP Matching program of 2.5% base earnings.
- Coverage for your credential or designation fee.
- Ongoing learning and development opportunities.
- Generous time-off policies that promote work/life balance.
- The opportunity to work from home and be part of a remote team.
- Access to a network of professionals dedicated to rehabilitation services.
- A dynamic and supportive work environment that values diversity and inclusion.
How to Stand Out
- When applying, highlight your experience in rehabilitation services and how you've applied your skills to support individuals with mental or physical health barriers.
- Showcase your ability to work independently and as part of a team, and provide examples of successful collaboration with various stakeholders.
- Be prepared to discuss your understanding of rehabilitation principles and how you stay updated with the latest practices and research in the field.
- Emphasize your strong communication and interpersonal skills, particularly in a remote work setting, and how you maintain effective relationships with team members and participants.
- Consider having a portfolio or examples of rehabilitation plans you've developed, to demonstrate your capabilities during the interview process.
- Don't hesitate to ask about the company culture, opportunities for professional development, and how the organization supports the well-being of its employees.
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