Relationship Manager

PetpoojaPetpooja·Remote(Vadodara, Vadodara, Gujarat, India)
Other

WFA Digital Insight

As the demand for digital sales professionals continues to rise, with a notable 25% increase in job postings over the past year, Petpooja's Relationship Manager role stands out. In this position, you'll leverage your remote work skills and digital expertise to drive sales targets and foster lasting customer connections. With the global digital market expected to expand significantly, professionals with a strong background in sales and customer relationship management are in high demand. Before applying, candidates should be aware that a bachelor's degree and 1-3 years of sales experience are preferred, with a strong emphasis on communication and problem-solving skills.

Job Description

About the Role

The Relationship Manager role at Petpooja involves promoting and selling the company's Restaurant Billing Platform and Value-Added Services (VAS) to potential clients. Your primary objective will be to generate leads, conduct demos, and onboard new restaurants while maintaining existing customer relationships. As a representative of Petpooja, you will be responsible for driving sales targets, ensuring customer satisfaction, and participating in local marketing initiatives.

Day-to-day, you will be engaging with potential clients, understanding their needs, and demonstrating how Petpooja's solutions can benefit their businesses. This role requires a strong customer-focused approach, excellent communication skills, and the ability to work independently in a remote setting.

Petpooja is looking for a dedicated professional who can not only meet but exceed sales targets while building a strong network of satisfied clients. The ideal candidate will have a solid understanding of the digital landscape, particularly in the context of restaurant management and billing solutions.

What You Will Do

  • Generate leads through field visits, cold calls, and referrals
  • Conduct product demos for potential clients
  • Onboard new restaurants to Petpooja's platform
  • Maintain and grow existing client relationships
  • Achieve and exceed product and VAS sales targets
  • Participate in local marketing and promotional activities
  • Handle client issues and ensure smooth operations
  • Collaborate with the internal team to improve sales strategies and customer satisfaction
  • Stay updated on industry trends and competitor activities

What We Are Looking For

  • Bachelor's degree preferred
  • 1-3 years of sales experience, ideally in a related field
  • Strong communication, influencing, and problem-solving skills
  • Customer-focused and presentable personality
  • Ability to work remotely with minimal supervision
  • Laptop for client demos and a valid driving license for field visits
  • Experience with digital sales tools and platforms
  • Basic understanding of restaurant management and billing processes

Nice to Have

  • Prior experience in the restaurant or hospitality industry
  • Knowledge of digital marketing and its application in sales
  • Certification in sales or a related field
  • Familiarity with CRM software

Benefits and Perks

  • Competitive compensation package
  • Opportunities for professional growth and development
  • Flexible remote work arrangements
  • Access to the latest digital sales tools and technologies
  • Collaborative and supportive team environment
  • Recognition and rewards for outstanding performance
  • Continuous training and skill development programs
  • Health and wellness programs for remote workers
  • Flexible PTO policy to ensure work-life balance

How to Stand Out

  • Tailor your resume to highlight your sales experience, especially in the digital sector, and ensure it includes relevant keywords from the job description.
  • Prepare examples of successful sales campaigns or customer relationships you've managed in the past to discuss during the interview.
  • Research Petpooja and its competitors to understand the market and industry trends, showing your interest and potential for growth in the role.
  • Practice your demo skills to confidently present Petpooja's products and services to potential clients.
  • Be ready to discuss your approach to remote work, including how you stay motivated, manage your time, and maintain communication with a remote team.
  • Consider creating a portfolio that showcases your sales achievements and customer testimonials to stand out as a candidate.
  • Prepare questions about the company culture, sales strategies, and opportunities for growth within Petpooja to ask during the interview, demonstrating your engagement and interest in the role.

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