Remote - Permanent Inside Sales Agent (Debt/Credit)

About the Role

The ideal candidate will have a strong background in inside sales, preferably in the credit sector, and a proven track record of consistently meeting or exceeding sales targets. You will be working remotely, utilizing your exceptional communication skills to build rapport with clients and drive sales growth.

The Credit Pros is a national leader in credit repair, dedicated to helping clients eliminate negative, inaccurate, outdated, and erroneous items from their credit reports. The company's mission extends beyond repair, focusing on educating clients on how the credit system works and empowering them to proactively improve their financial well-being.

What You Will Do

• Proven experience of inside/inbound phone sales in the United States credit sector, including but not limited to credit cards, repair, history, score, and reporting
• Pitching and closing credit repair solutions based on the profiles and credit scenario of customers
• Following a step-by-step guide to promote TCP's credit repair products and rebutting client's concerns
• Going above and beyond to not only meet quotas and KPIs but exceeding in performance
• Utilize TCP's tech tools suite (Microsoft Suite, Salesforce, ZOHO, Hodu) in day-to-day operations
• Build and maintain strong relationships with clients to drive repeat business and referrals
• Stay up-to-date with industry trends and developments to continuously improve sales strategies
• Collaborate with the sales team to share best practices and achieve team goals
• Consistently meet or exceed monthly sales targets
• Provide exceptional customer service to ensure high client satisfaction

What We Are Looking For

• 1-2 years of experience in customer services in B2C focused financial and banking services industry
• Knowledge of the United States credit industry, including credit cards, line of credit, personal loans
• Customer-first orientation and being empathetic to their needs
• Excellent communication skills and solution-oriented mindset
• Hunger to learn and equip self with TCP's technological suite
• Ability to work in a fast-paced environment and adapt to changing situations
• Strong organizational and time management skills
• Ability to work remotely with minimal supervision

Nice to Have

• Experience with Salesforce and other CRM software
• Familiarity with the credit repair industry and its regulations
• Certification in sales or a related field

Benefits and Perks

• Competitive hourly rate with uncapped commission potential
• Comprehensive health insurance with 75% company contribution
• 32 days paid time off
• Three weeks paid training to set you up for success
• Remote work arrangement with flexible scheduling options
• Opportunities for professional growth and development
• Recognition and rewards for outstanding performance
• Access to cutting-edge software tools and technology
• Collaborative and dynamic work environment

• Tip: Make sure you have a reliable computer and internet connection to work remotely without interruptions.
• Familiarize yourself with the company's products and services to confidently pitch to potential clients.
• Develop a strong understanding of the credit industry and its regulations to provide informed solutions.
• Practice your communication skills to build rapport with clients and drive sales growth.
• Be prepared to ask questions during the interview to demonstrate your interest in the role and the company.
• Ensure your resume and cover letter are tailored to the job requirements and highlight your relevant experience and skills.
• Research the company culture and values to ensure you align with their mission and vision.