Renewals Manager, Public Sector

GitlabGitlab·Remote(Remote, US)·Work From Anywhere
Software Development
SalesforceAdjustExcel

WFA Digital Insight

As demand for digital transformation specialists grows, Gitlab's Renewals Manager role stands out for its unique blend of customer success and sales expertise, particularly in the US Public Sector. With the rise of remote work, skills like Salesforce and Excel are in high demand. Before applying, candidates should be prepared to showcase their ability to manage complex accounts and drive revenue growth in a fast-paced environment.

Job Description

About the Role

The Renewals Manager will help GitLab retain and grow a complex book of US Public Sector accounts across Federal, State and Local, and Education customers. This role sits at the intersection of customer success and sales, where you will own the renewal process from early outreach through booking.

Responsibilities

  • Reduce renewal risk before it becomes urgent
  • Identify opportunities for expansion, services, and training that deepen customer value
  • Work closely with Account Executives, Customer Success Managers, and distributor and channel partners to deliver accurate, on-time renewals

Requirements

  • Experience with Salesforce, Adjust, and Excel
  • Proven ability to manage a high volume of work with precision in a remote environment

How to Stand Out

  • Familiarize yourself with Gitlab's AI-driven approach to productivity and be prepared to discuss how you incorporate AI into your daily workflow.
  • Showcase your ability to analyze data from tools like Salesforce and Excel to drive customer success and revenue growth.
  • Highlight your experience working with complex accounts in the US Public Sector, and be prepared to discuss how you handle renewal risk and identify expansion opportunities.
  • Prepare examples of how you've worked effectively in a remote environment, managing multiple stakeholders and prioritizing tasks to meet deadlines.

This is a remote position listed on WFA Digital, the platform for professionals who work from anywhere. Browse more remote jobs across all categories.