Residential Real Estate Title Search Quality Control

About the Role

The real estate industry is rapidly evolving, with a growing demand for digital title search solutions. Pippin Title is at the forefront of this trend, utilizing proprietary cloud-based software to streamline the title search process. As a Residential Real Estate Title Search Quality Control, you will have the opportunity to work with a cutting-edge platform, leveraging technology to drive efficiency and accuracy in title reporting.

Pippin Title's remote-first culture offers the flexibility to work from anywhere, with a strong emphasis on collaboration and communication. As a member of the team, you will be expected to maintain open lines of communication with colleagues, stakeholders, and clients, ensuring seamless delivery of title reports and exceptional customer service.

What You Will Do

• Analyze completed title searches for accuracy, completeness, and adherence to client-specific SOPs
• Examine and evaluate documentation, including deeds, mortgages, property taxes, and other records to determine ownership and encumbrances
• Prepare reports outlining title-related matters, including chain of title analysis and defects in the chain of title
• Review title records from outside abstractors and seek additional information when necessary for complete and proper examination
• Synthesize title search information to prepare property reports and title commitments
• Communicate with customers regarding important updates or clarifications, and receive and respond to order-related inquiries
• Support the Customer Service team in resolving title-related issues and providing excellent customer service
• Stay up-to-date with industry regulations, best practices, and changes in state and local laws affecting title search and insurance
• Collaborate with the search team to identify areas for process improvement and implement changes to increase efficiency and quality

What We Are Looking For

• 1-4 years of experience as a title abstractor/examiner, including online search experience
• Familiarity with various state guidelines and searching state, city, county, and school property tax jurisdictions online
• Proficiency in MS Office tools, including Word and Excel
• Strong attention to detail and analytical skills, with the ability to work in a fast-paced environment
• Excellent communication and customer service skills, with the ability to work with clients and stakeholders
• Ability to work independently and collaboratively as part of a remote team
• Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously
• Familiarity with title search software and technology, or the ability to quickly learn new systems

Nice to Have

• Experience working with proprietary cloud-based software for title search and insurance
• Knowledge of real estate law and regulations, including title insurance and escrow procedures
• Certification as a title abstractor or examiner, or a related professional designation
• Experience working in a remote or distributed team environment, with strong communication and collaboration skills

Benefits and Perks

• Competitive compensation package, with opportunities for growth and professional development
• Flexible remote work arrangements, with the option to work from anywhere
• Comprehensive benefits package, including health insurance, 401(k) matching, and paid time off
• Opportunities for professional growth and development, including training and certification programs
• Collaborative and dynamic work environment, with a strong emphasis on communication and teamwork
• Access to cutting-edge technology and software, including proprietary cloud-based platforms for title search and insurance
• Recognition and reward for outstanding performance, including bonuses and other incentives

• Develop a strong understanding of title search software and technology, including proprietary cloud-based platforms, to increase efficiency and accuracy in your work.
• Build a portfolio of your title search and examination experience, including examples of your work and any certifications or professional designations you've earned.
• Highlight your analytical and problem-solving skills, as well as your ability to work in a fast-paced environment, when applying for this role.
• Emphasize your excellent communication and customer service skills, including experience working with clients and stakeholders, to demonstrate your ability to provide exceptional service.
• Be prepared to discuss your experience working with MS Office tools, including Word and Excel, and your ability to learn new systems and software quickly.
• Show a willingness to stay up-to-date with industry regulations and best practices, including changes in state and local laws affecting title search and insurance, to demonstrate your commitment to ongoing learning and professional development.
• Be prepared to discuss your experience working in a remote or distributed team environment, including your ability to work independently and collaboratively, and your strong communication and collaboration skills.