Restaurant Account Manager
Customer Success
WFA Digital Insight
The demand for skilled professionals in digital partnerships has been on the rise, with a focus on remote work expertise. Sharebite stands out with its innovative approach to food ordering and community support. As the remote job market continues to evolve, having strong digital skills is crucial for success in roles like this. Before applying, candidates should be aware of the importance of balancing operational realities with platform standards.
Job Description
About the Role
Sharebite is seeking a Restaurant Account Manager to join their team. As a key member of the Restaurant Operations Team, you will own a portfolio of restaurant partners and drive their performance on the platform.Responsibilities
- Be the primary owner for your restaurant portfolio, identifying risks, gaps, and growth opportunities
- Drive operational improvement with restaurant partners, focusing on reliability, responsiveness, and overall performance
- Analyze portfolio KPIs, identify trends, and provide actionable insights
Requirements
- Strong understanding of restaurant operations
- Ability to influence without being heavy-handed
- Hands-on, problem-solving mindset
Nice to Have
- Experience in a fast-paced environment
- Knowledge of digital partnerships and platform management
How to Stand Out
- Utilize tools like data analytics to track portfolio performance and identify areas for improvement.
- Highlight your ability to work cross-functionally and build strong relationships with restaurant partners.
- Prepare examples of how you've driven operational improvements in previous roles.
- Be ready to discuss your understanding of the food ordering platform and its impact on local communities.
- Show enthusiasm for Sharebite's mission and your role in contributing to it.
This is a remote position listed on WFA Digital, the platform for professionals who work from anywhere. Browse more remote jobs across all categories.