Retail Specialist (Amazon Account)
Other
WFA Digital Insight
As the demand for skilled eCommerce professionals continues to rise, with over 25% growth in Amazon-focused roles in the last year, Podean's Retail Specialist position stands out for its emphasis on strategic expertise and data-driven insights. With the global eCommerce market projected to reach $6.5 trillion by 2027, professionals with extensive experience in Amazon Vendor and Seller Central are in high demand. Candidates should be prepared to showcase their expertise in navigating Amazon's complex ecosystem and driving business outcomes for clients. Before applying, consider what sets you apart in this competitive market and be ready to highlight your achievements in eCommerce operations.
Job Description
About the Role
The Retail Specialist role at Podean is a critical component of the company's mission to help brands accelerate growth across digital commerce platforms. As a key member of the team, you will be responsible for supporting the growth of client accounts on Amazon, leveraging your expertise in Seller Central and Vendor Central to drive business outcomes. Your day-to-day will involve collaborating with account managers and marketplace specialists to address retail-related issues, launching new ASINs, and troubleshooting variations, pricing, and attributes. In this role, you will be the first line of defense against account-related issues, working closely with the team to resolve challenges and ensure seamless operations. Your contributions will have a direct impact on the success of Podean's clients, making this a high-visibility and rewarding position for the right candidate. As part of Podean's global team, you will be working in a dynamic and supportive environment that values flexibility, collaboration, and innovation. With a strong focus on professional development, you will have opportunities to grow your skills and advance your career in the rapidly evolving field of eCommerce.What You Will Do
- Partner with account managers and marketplace specialists to resolve retail-related issues in Seller Central and Vendor Central
- Launch new ASINs across various marketplaces, including troubleshooting issues related to variations, pricing, and attributes
- Serve as the first line of defense against account-related issues, collaborating with the team to resolve challenges
- Conduct daily account checks to ensure account health and identify potential issues
- Set up and manage promotions, discounts, and other marketing initiatives in Seller Central and Vendor Central
- Pull and analyze reporting data to inform business decisions and optimize account performance
- Support the shipment process for clients, ensuring timely and efficient delivery of products
- Collaborate with the team to resolve case management issues and improve overall account health
- Work closely with the account management team to develop and implement strategic plans for client growth
What We Are Looking For
- Minimum 3 years of experience supporting clients in Seller Central and Vendor Central on Amazon
- Experience with Walmart or Target is a plus
- Proven track record of successfully launching new ASINs and managing variations, pricing, and attributes
- Strong analytical skills, with the ability to pull and analyze reporting data
- Excellent communication and collaboration skills, with experience working in a team environment
- Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines
- Strong problem-solving skills, with the ability to troubleshoot and resolve issues quickly
- Experience with case management and working with support to resolve issues
Nice to Have
- Experience with other digital commerce platforms, such as TikTok Shop
- Knowledge of SEO principles and how they apply to eCommerce operations
- Certification in Amazon Seller Central or Vendor Central
Benefits and Perks
- Competitive salary and collaborative work environment
- Flexible work policy with 100% remote workforce
- Overtime pay and paid Philippine regular holidays
- Birthday PTO and special tokens to celebrate milestones
- 12 days paid time off, 5 sick leaves, 5 bereavement leaves, and refresh leaves
- Healthcard on the 3rd month of tenure
- Sabbatical leave of one month with travel allowance
- Professional development programs to support career growth
- No-Meeting Fridays to give time to catch up, reflect, and recharge
How to Stand Out
- Ensure you have a strong understanding of Amazon Seller Central and Vendor Central, including how to launch new ASINs and manage variations.
- Highlight your experience with data analysis and reporting, as well as your ability to troubleshoot issues and resolve challenges.
- Showcase your knowledge of eCommerce operations and digital commerce platforms, including SEO principles and their application.
- Be prepared to discuss your experience with case management and working with support to resolve issues.
- Consider creating a portfolio that demonstrates your achievements in eCommerce operations, including any successful launches or campaigns you have managed.
- During the interview, ask questions about the company culture, team dynamics, and opportunities for growth and professional development.
- Be prepared to negotiate your salary based on your experience and qualifications, and don't be afraid to ask about benefits and perks.
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