Retail Store Manager

Skechers·Remote(Caguas, )
Other
Excel

WFA Digital Insight

The demand for skilled retail managers has grown significantly, with the market expected to increase by 10% in the next two years. As a retail store manager at Skechers, you'll have the opportunity to lead a team and drive sales growth. With over 5,300 Skechers retail locations worldwide, this role offers a chance to be part of a global brand. Candidates should be prepared to showcase their leadership skills, ability to work with Excel, and experience in visual merchandising. Before applying, consider the importance of flexibility, excellent communication skills, and a proactive approach to problem-solving in this role.

Job Description

About the Role

As a Retail Store Manager at Skechers, you will be responsible for leading and inspiring a team to deliver exceptional customer service, achieve sales goals, and maintain top-tier visual merchandising standards. Your leadership and organizational skills will drive retail operations, create an inviting store environment, and ensure a seamless inventory management process. You will play a pivotal role in achieving store objectives, developing employees, and upholding the Skechers brand values.

Skechers is a global Fortune 500 company that develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. With a strong commitment to comfort innovation and customer satisfaction, Skechers is a complete lifestyle brand that offers a wide range of products for men, women, and kids.

What You Will Do

  • Lead, coach, mentor, and develop your team to drive sales, enhance customer service, and foster growth
  • Act as a product expert and ensure your team delivers an exceptional customer experience through high-quality product presentation and store layout
  • Manage the recruitment, hiring, training, and retention of Skechers store employees to ensure the team is prepared to meet company goals
  • Oversee store systems, including inventory management, scheduling, opening/closing procedures, and day-to-day operations to drive profitability
  • Maintain store organization, manage product displays, restock shelves, and occasionally lift up to 50 pounds
  • Drive revenue growth through sales management strategies and set performance expectations to meet individual and store goals
  • Utilize strong problem-solving skills to resolve any issues that may arise in-store, ensuring a smooth customer experience
  • Analyze sales data and customer feedback to identify opportunities for growth and improvement
  • Collaborate with the district manager and other store managers to share best practices and achieve regional goals

What We Are Looking For

  • High school diploma or equivalent preferred but not required
  • Prior retail manager, restaurant manager, or hospitality leadership experience is a plus
  • Strong communication skills in written, verbal, and interpersonal forms
  • Sales skills and a proven ability to meet retail targets
  • Visual merchandising experience is a plus
  • Ability to communicate effectively, set clear expectations, and maintain confidentiality in all store matters
  • Proactive, with a sense of urgency in addressing store operations and loss prevention issues
  • Flexibility in scheduling to accommodate weekends, nights, and holidays
  • Strong leadership skills to guide your staff and create a positive, safe, and respectful work environment
  • Excellent organizational skills to manage inventory, staffing, and store operations

Nice to Have

  • Experience with inventory management software and Excel
  • Knowledge of visual merchandising principles and techniques
  • Certification in retail management or a related field
  • Bilingual or multilingual skills

Benefits and Perks

  • Competitive pay and benefits package
  • Generous discounts on Skechers footwear, apparel, and accessories
  • Potential for performance-based bonuses
  • Opportunities for career growth within the Skechers global brand
  • A dynamic and supportive work environment
  • Access to training and development programs
  • A comprehensive benefits package, including health insurance and retirement plans

How to Stand Out

  • Develop your leadership skills by taking courses or attending workshops on retail management and team leadership.
  • Create a strong portfolio that showcases your visual merchandising skills and sales growth achievements.
  • Practice your problem-solving skills by resolving common retail issues, such as inventory management and customer complaints.
  • Research the company culture and values to understand the expectations and requirements of the role.
  • Be prepared to discuss your experience with Excel and inventory management software during the interview.
  • Highlight your ability to work in a fast-paced environment and adapt to changing situations.

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