Revenue Operations Manager
WFA Digital Insight
The demand for skilled Revenue Operations Managers has surged in recent years, with a reported 25% increase in job postings. In this competitive landscape, EasyLlama stands out with its innovative approach to compliance training. As the company continues to expand its reach, the need for expertise in GTM and HubSpot reporting has become crucial. With a strong culture of collaboration and innovation, EasyLlama is poised for continued growth, making this an exciting opportunity for candidates looking to make a meaningful impact. Candidates should be prepared to showcase their analytical skills, operational discipline, and ability to drive data-driven decision-making.
Job Description
About the Role
The Revenue Operations Manager will play a crucial role in driving business growth by delivering accurate and timely revenue insights. This role will be responsible for managing revenue reporting across Sales and Customer Experience, providing actionable data to inform strategic decisions. As a key member of the team, the Revenue Operations Manager will work closely with GTM leadership to define KPIs, build dashboards, and maintain recurring reporting cadences.The ideal candidate will have a deep understanding of HubSpot reporting and strong analytical skills, with the ability to distill complex data into clear and concise insights. This role will require collaboration with cross-functional teams, including Sales, CX, and leadership, to ensure data-driven decision-making across the business.
EasyLlama is committed to fostering a culture of innovation and excellence, and the Revenue Operations Manager will be expected to embody these values. With a strong focus on customer satisfaction and employee engagement, the company is poised for continued success, and this role will be instrumental in driving that growth.
What You Will Do
- Serve as the HubSpot reporting expert and owner of revenue performance dashboards
- Build and maintain reports across the full funnel, including lead conversion, pipeline health, win rates, deal velocity, retention, and churn
- Partner with GTM leaders to define KPIs and ensure reporting reflects agreed-upon definitions and methodology
- Deliver ad hoc reporting requests with clear documentation of filters, logic, and assumptions
- Turn recurring reporting requests into scalable dashboards and repeatable processes
- Produce and distribute a daily Sales Waterfall report to provide visibility into closed-won performance
- Build and maintain monthly AE scorecards, including quota attainment, pipeline coverage, and key activity metrics
- Support leadership reporting needs, including monthly business reviews and performance summaries
- Identify trends, bottlenecks, and opportunities through funnel analysis and performance reporting
- Own the monthly Sales and CX commission process end-to-end, ensuring accurate and timely payouts
- Maintain commission logic, rate tables, eligibility rules, and exceptions
- Validate CRM data before calculations and provide deal-level transparency for Sales and CX team members
What We Are Looking For
- 5+ years of experience in revenue operations or a related field
- Expertise in HubSpot reporting and Sales performance metrics
- Strong analytical skills, with the ability to distill complex data into clear and concise insights
- Experience with Excel and Google Sheets, with the ability to create complex formulas and dashboards
- Strong communication and collaboration skills, with the ability to work with cross-functional teams
- Ability to drive data-driven decision-making and inform strategic decisions
- Experience with GTM and Sales performance metrics, including pipeline health, win rates, and deal velocity
- Strong understanding of Sales and CX operations, with the ability to identify trends and opportunities
- Experience with commission management and sales performance tracking
Nice to Have
- Experience with data visualization tools, such as Tableau or Power BI
- Strong understanding of CRM systems, including Salesforce or HubSpot
- Experience with sales analytics and performance metrics, including quota attainment and pipeline coverage
- Certification in HubSpot or a related field
Benefits and Perks
- Competitive salary range: 30,000 -40,000
- Opportunity to work with a leading company in the compliance training industry
- Collaborative and innovative work environment
- Flexible remote work arrangements
- Professional development opportunities, including training and certification programs
- Access to cutting-edge technology and tools
- Comprehensive benefits package, including health, dental, and vision insurance
- 401(k) matching program
- Paid time off and holidays
- Employee recognition and reward programs
How to Stand Out
- Tip: Make sure to highlight your expertise in HubSpot reporting and Sales performance metrics in your resume and cover letter.
- When preparing for the interview, be ready to provide examples of how you've used data to drive business decisions in previous roles.
- To stand out, showcase your ability to create complex dashboards and reports using Excel and Google Sheets.
- Be prepared to discuss your experience with GTM and Sales performance metrics, including pipeline health and deal velocity.
- Consider including a portfolio of your work, such as examples of reports or dashboards you've created, to demonstrate your skills and expertise.
- During salary negotiations, be prepared to discuss your expected salary range and any benefits or perks you're looking for.
- Red flag: If the company is not willing to provide clear information about the role or the company's expectations, it may be a sign of a lack of transparency or poor communication.
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