Risk & Payments Operations Analyst

GR8 TechGR8 Tech·Remote(Australia, Canada, Germany, United Kingdom, United States)
Data & Analytics

WFA Digital Insight

As demand for digital payment specialists grows, GR8 Tech's Risk & Payments Operations Analyst role stands out. With a focus on real-time detection and mitigation, this position requires expertise in payments fraud, risk operations, and financial crime monitoring. The iGaming industry's rapid expansion has led to a 25% increase in job postings for risk management professionals in the past year. Candidates should be prepared to work in a fast-paced environment and have a strong understanding of payment ecosystem mechanics. Before applying, consider the importance of staying up-to-date with the latest fraud detection technologies and trends.

Job Description

About the Role

The Risk & Payments Operations Analyst role at GR8 Tech is a critical position that requires a unique blend of technical, analytical, and problem-solving skills. As a key member of the risk management team, you will be responsible for protecting the company's sportsbook ecosystem from financial leaks and sophisticated fraud. This involves analyzing real-time betting data, detecting suspicious transaction patterns, and mitigating risks to ensure the integrity and profitability of the platform.

The role is part of a global team that operates 24/7, and you will be expected to work a structured rotating shift schedule. This is an excellent opportunity for individuals who thrive in fast-paced environments and are passionate about staying ahead of emerging fraud trends.

GR8 Tech's platform powers millions of active players, and the risk management team plays a vital role in ensuring the long-term success of the business. You will have the opportunity to work with a talented team of professionals who are dedicated to delivering high-impact technology solutions that drive real business growth.

What You Will Do

  • Validate live deposit and withdrawal activity using internal monitoring tools and anti-fraud alert systems
  • Detect and intercept suspicious transaction patterns, including carding, money laundering (AML), account takeover (ATO), and payment method abuse
  • Analyze player behavior at the cashier level to uncover organized fraud rings and sophisticated bonus abuse linked to payment schemes
  • Apply immediate risk mitigation actions, independently triggering transaction holds, account freezes, and payment method restrictions
  • Drive KYC and EDD (Enhanced Due Diligence) requests for suspicious accounts to strictly validate player identities and source of funds
  • Manage and resolve complex chargeback disputes and internal JSM tickets related to financial suspicions without compromising operational SLAs
  • Partner with Compliance, Payments, and Finance teams to conduct deep-dive investigations into financial anomalies and potential security breaches
  • Document audit-ready case notes and maintain accurate internal tracking tables for all anti-fraud and payment actions
  • Optimize workflows by reporting bugs in payment logic, clarifying risk rules, and suggesting improvements to automated velocity checks

What We Are Looking For

  • 1+ year of hands-on experience in payments fraud, risk operations, or financial crime monitoring (preferably in iGaming or FinTech)
  • Strong understanding of payment ecosystem mechanics, including credit card processing, e-wallets, and chargeback lifecycles
  • Proven ability to make fast, autonomous decisions under time pressure with high operational accuracy
  • Readiness to work in a 24/7 environment on a structured rotating shift schedule
  • Intermediate (B1+) English level to communicate clearly with international payment partners and maintain documentation
  • Native Ukrainian or Russian

Nice to Have

  • Experience working with BI tools (like Tableau) or handling large transactional datasets
  • Familiarity with specialized fraud detection systems (e.g., SEON, Sift, or Accertify)
  • Basic understanding of SQL for independent data validation and reporting

Benefits and Perks

  • Annual budget for benefits allocation (Sports, Medical, Mental health, Home office, Languages)
  • Paid maternity/paternity leave + monthly childcare allowance
  • 20+ vacation days, unlimited sick leave, emergency time off
  • Remote-first work arrangement + tech support + coworking compensation
  • Team events (online/offline/offsite)
  • Learning culture with internal courses + growth programs

How to Stand Out

  • Develop a strong understanding of payment ecosystem mechanics, including credit card processing and chargeback lifecycles, to increase your chances of success in this role.
  • Familiarize yourself with the latest fraud detection technologies and trends, such as machine learning and artificial intelligence, to stay ahead of emerging threats.
  • Create a portfolio that showcases your analytical and problem-solving skills, including examples of risk mitigation strategies and fraud detection techniques.
  • Prepare to work in a fast-paced environment with a structured rotating shift schedule, and be flexible with your availability.
  • Highlight your ability to make autonomous decisions under time pressure and your experience working with international payment partners.
  • Be prepared to discuss your experience with BI tools, SQL, and specialized fraud detection systems during the interview process.

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