SaaS Patent Solutions Expert

About the Role

The role is critical to Questel's mission to deliver innovative IP management solutions that meet the evolving needs of its clients. You will work closely with the sales team to identify client needs, develop tailored solutions, and provide ongoing support to ensure long-term satisfaction. Your expertise will also be instrumental in driving the adoption of Questel's SaaS offerings, enhancing the company's competitive edge in the market.

Questel operates in a fast-paced, agile environment that values innovation, respect, and integrity. As a member of the team, you will be encouraged to embrace these values, fostering a culture of inclusivity, equity, and continuous learning. The company's commitment to growth and social responsibility means you will be part of an organization that makes a positive impact on the global community.

What You Will Do

• Conduct interactive demonstrations and create use cases that align with the IP needs of IAM tools users during onsite visits
• Attend customer meetings in support of sales representatives to present Questel's software, including EC+, Equinox Corporate, Equinox Law Firm, and ELF+
• Prepare presentations for seminars, highlighting Questel's software and positioning the company's offer in the market
• Provide customer training for Orbit Invention and Orbit Asset, ensuring clients have a thorough understanding of the software
• Drive the SaaS offer assigned to the SME, raising knowledge among the sales team and all client-facing personnel at Questel
• Support the group's strategic priorities, ensuring alignment with the company's overall goals
• Collaborate with the Product Manager and UX designer to describe IAM processes and use cases, providing expert input when needed
• Ensure regular reporting of field information collected during pre-sales and training activities, using insights to improve future interactions
• Develop and maintain a deep understanding of Questel's SaaS offerings, staying updated on new features, updates, and market trends
• Analyze customer feedback and market intelligence to identify opportunities for growth and improvement in Questel's SaaS solutions

What We Are Looking For

• Master's degree, engineer, or university scientific studies, with a diploma in intellectual property
• Professional experience in IP, preferably in a role such as IP paralegal for a company or law firm, or in IP portfolio management
• Significant experience in using Intellectual Asset Management tools, with a deep understanding of IP processes, operations, data, and administration
• Proficiency in extracting business intelligence from intellectual assets, with a solid understanding of business value chains, processes, and applications
• Excellent communication and presentation skills, with the ability to convince interlocutors and think creatively
• Problem-solving skills, with the ability to provide solutions to clients and think outside the box
• Ability to help with the migration of client data, working in combination with the integration team
• Excellent listening skills and attention to detail, with fluency in English and German

Nice to Have

• Experience in a similar role, supporting sales and providing technical expertise in a SaaS environment
• Knowledge of additional languages, beyond English and German, to support Questel's international client base
• Certification in IP management or a related field, demonstrating a commitment to professional development
• Experience with data analysis tools, such as Excel, to support the development of business intelligence

Benefits and Perks

• Competitive package, including a very attractive uncapped commission plan
• Full-time, permanent position with a structured onboarding process and continuous learning opportunities
• Opportunity to work with a diverse range of prestigious international clients, including Fortune 500 and CAC40 companies
• International teams with offices in the USA, EMEA, and APAC, offering a global perspective and collaborative environment
• Flexible work arrangement, with the option to work remotely in Germany or France, up to 25% travel required
• Access to cutting-edge technology and innovative IP management solutions
• Comprehensive health benefits and a remote stipend to support your well-being and productivity
• Paid time off and holidays, recognizing the importance of work-life balance

• To stand out in your application, highlight your experience with Intellectual Asset Management tools and your understanding of IP processes.
• Develop a portfolio that showcases your ability to extract business intelligence from intellectual assets and present complex information in a clear, concise manner.
• Prepare to discuss how you stay updated with the latest trends in IP management and SaaS technology, and how you see yourself contributing to Questel's innovative approach.
• Emphasize your excellent communication and presentation skills, as these are critical for success in this role.
• When negotiating your salary, consider the competitive package and uncapped commission plan, and be prepared to discuss your expectations based on your experience and qualifications.
• Be ready to ask insightful questions during the interview, such as the company's approach to innovation, its vision for the future of IP management, and how the role contributes to these goals.