Sales and Account Manager

About the Role

The ideal candidate for this role is someone who excels in building strong relationships, understands client needs quickly, and can consistently move opportunities forward. With a strong focus on customer satisfaction and revenue growth, this role requires a strategic thinker who can navigate complex sales conversations and negotiate effectively.

You will be working in a fast-paced, dynamic environment, collaborating with a team of professionals who are passionate about delivering exceptional results. If you are a motivated, results-driven individual with a passion for sales and account management, this could be the perfect opportunity for you.

What You Will Do

• Conduct discovery and consultation calls with inbound leads to understand their needs and provide tailored solutions
• Follow up consistently with inbound leads across multiple touchpoints to move opportunities forward
• Proactively engage warm prospects and re-engage older leads as needed to maintain a strong pipeline
• Maintain strong pipeline activity and ensure no opportunities stall or go cold
• Understand client needs and clearly communicate Integrated Hire's value proposition
• Build credibility quickly by speaking the language of the client's industry
• Send proposals, handle objections, and close new business
• Manage pipeline and ensure no opportunities fall through the cracks
• Serve as the primary point of contact for assigned clients post-sale, conducting regular check-ins to ensure satisfaction
• Gather feedback, resolve issues, and coordinate with the recruitment team as needed
• Maintain organized records of client interactions and updates in the CRM
• Translate client needs into clear, effective job descriptions
• Coordinate with the recruitment team to ensure timely delivery of candidates
• Communicate candidate updates, feedback, and interview scheduling with clients

What We Are Looking For

• 5+ years of experience in sales, account management, or business development (B2B preferred)
• 5+ years of experience working with U.S.-based clients and in the U.S. market
• Strong presence and confidence leading sales calls
• Excellent verbal and written English communication skills
• Proven ability to sell services or solutions (consultative sales preferred)
• Highly organized with strong follow-through across multiple leads and clients
• Strong follow-up habits and comfort managing multiple active conversations (phone, email, LinkedIn)
• Self-motivated and proactive, with a strong sense of ownership over results
• Familiarity with CRM systems (HubSpot, Copper, or similar)
• Experience in recruitment, outsourcing, or staffing is a plus

Nice to Have

• Background in a specific industry (e.g., healthcare, legal, construction, real estate, logistics, etc.)
• Experience working with U.S.-based clients in a specific industry
• Certification in sales, marketing, or a related field

Benefits and Perks

• Competitive compensation package
• Opportunity to work with a dynamic and growing company
• Collaborative and supportive team environment
• Professional development opportunities
• Flexible working hours and remote work options
• Access to the latest sales and marketing tools and technologies
• Recognition and reward for outstanding performance

• Develop a strong understanding of the U.S. market and the industries Integrated Hire serves to build credibility with clients.
• Ensure you have hands-on experience with CRM systems like HubSpot and Excel to manage client interactions and sales pipelines effectively.
• Prepare to discuss your experience in sales and account management, highlighting specific successes and challenges you've faced.
• Be ready to provide examples of how you've built strong relationships with clients and driven revenue growth in previous roles.
• Research Integrated Hire's mission, values, and services to understand how you can contribute to the company's goals and mission.
• Practice your negotiation and closing skills to effectively handle sales conversations and objections.
• Consider creating a portfolio or case studies of your previous sales and account management experience to demonstrate your skills and accomplishments.