Sales Development Manager, Enterprise (AMER)

About the Role

As a key member of the Enterprise Go-To-Market organization, the Sales Development Manager will play a crucial role in helping the world's largest companies adopt and scale Openai's AI platform. This will involve working closely with organizations across various industries, including Financial Services, Life Sciences, and Retail, to build new AI-powered customer experiences, transform operations, and reimagine how work gets done in highly regulated and technically complex environments.

The Sales Development team sits at the front of this motion, where technical curiosity becomes executive engagement and Openai's enterprise relationships begin. The Sales Development Manager will be responsible for defining how the team engages prospective customers, converts product and developer interest into enterprise conversations, and scales repeatable outbound and inbound motions across some of the world's largest organizations.

What You Will Do

• Lead, coach, and develop a team of SDRs supporting Large Enterprise, Verticals, and Strategic Accounts across AMER
• Drive high-quality pipeline generation through outbound prospecting, inbound qualification, account-based motions, and product-led signals
• Establish strong operational rigor around activity metrics, conversion rates, pipeline quality, and execution consistency
• Partner closely with Account Directors and enterprise sales leadership on territory planning, account prioritization, and opportunity development
• Help define scalable SDR playbooks across outbound, inbound, ABM, partner-sourced, and product-led motions
• Coach SDRs on executive communication, discovery, account research, and strategic prospecting
• Build a high-performance, collaborative, and low-ego team culture focused on continuous improvement
• Work cross-functionally with Marketing, Partnerships, Solutions Engineering, and Strategy & Operations to optimize pipeline generation efforts
• Support hiring, onboarding, and ramping of new SDR talent as the organization scales
• Bring market feedback and customer insights back into the broader GTM organization

What We Are Looking For

• 6-10+ years of experience in sales, business development, or GTM roles
• Experience managing SDRs or business development teams in enterprise SaaS or platform businesses
• Strong understanding of enterprise prospecting, pipeline generation, and outbound strategy
• Highly operational and data-driven, with experience managing metrics, conversion funnels, and forecasting
• Thrive in fast-paced, high-growth environments with evolving processes and ambiguity
• Experience partnering closely with Enterprise Sales teams on strategic account development
• Exceptional coaching skills, with the ability to develop early-career talent into high-performing sales professionals
• Effective communication skills, with the ability to communicate with both technical and executive stakeholders
• Lead with high standards, accountability, and a low-ego mindset
• Excited about helping enterprises adopt transformative AI technologies

Nice to Have

• Experience working with AI-powered solutions or similar technologies
• Familiarity with sales automation tools and CRM systems
• Strong understanding of the competitive landscape and market trends

Benefits and Perks

• Competitive compensation package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Flexible work arrangements, including remote work options
• Access to cutting-edge AI technologies and innovative solutions
• Comprehensive benefits package, including health, dental, and vision insurance
• Generous PTO and holiday policy
• Employee stock options and equity participation
• Professional development and training opportunities
• Recognition and reward programs for outstanding performance
• Opportunities for community involvement and social responsibility
• Access to a network of talented professionals and industry experts
• A culture that values diversity, equity, and inclusion
• A commitment to making AI accessible to all, with a focus on social responsibility and impact
• A dynamic and fast-paced work environment that is always evolving and innovating
• The opportunity to work on high-impact projects that can change the world
• A comprehensive onboarding program to ensure your success in the role
• Ongoing support and resources to help you grow and develop in your career
• A culture that values work-life balance and flexibility
• The opportunity to work with a talented and passionate team of professionals who are dedicated to making a difference
• A comprehensive benefits package that includes mental health support and resources
• The opportunity to participate in professional development and training programs
• A dynamic and collaborative work environment that is always innovating and evolving
• The opportunity to work on projects that align with your interests and passions
• A culture that values diversity, equity, and inclusion, and is committed to making a positive impact
• A commitment to social responsibility and giving back to the community
• The opportunity to work with a talented and passionate team of professionals who are dedicated to making a difference
• A comprehensive onboarding program to ensure your success in the role
• Ongoing support and resources to help you grow and develop in your career
• A culture that values work-life balance and flexibility
• The opportunity to work on high-impact projects that can change the world
• A dynamic and fast-paced work environment that is always evolving and innovating
• Access to cutting-edge AI technologies and innovative solutions
• A comprehensive benefits package, including health, dental, and vision insurance
• Generous PTO and holiday policy
• Employee stock options and equity participation
• Professional development and training opportunities
• Recognition and reward programs for outstanding performance
• Opportunities for community involvement and social responsibility
• Access to a network of talented professionals and industry experts
• A culture that values diversity, equity, and inclusion
• A commitment to making AI accessible to all, with a focus on social responsibility and impact
• A comprehensive onboarding program to ensure your success in the role
• Ongoing support and resources to help you grow and develop in your career
• A culture that values work-life balance and flexibility
• The opportunity to work on projects that align with your interests and passions
• A dynamic and collaborative work environment that is always innovating and evolving
• The opportunity to work with a talented and passionate team of professionals who are dedicated to making a difference
• A comprehensive benefits package that includes mental health support and resources
• The opportunity to participate in professional development and training programs
• A commitment to social responsibility and giving back to the community
• The opportunity to work on high-impact projects that can change the world
• Access to cutting-edge AI technologies and innovative solutions
• A comprehensive benefits package, including health, dental, and vision insurance
• Generous PTO and holiday policy
• Employee stock options and equity participation
• Professional development and training opportunities
• Recognition and reward programs for outstanding performance
• Opportunities for community involvement and social responsibility
• Access to a network of talented professionals and industry experts
• A culture that values diversity, equity, and inclusion
• A commitment to making AI accessible to all, with a focus on social responsibility and impact
• A comprehensive onboarding program to ensure your success in the role
• Ongoing support and resources to help you grow and develop in your career
• A culture that values work-life balance and flexibility
• The opportunity to work on projects that align with your interests and passions
• A dynamic and collaborative work environment that is always innovating and evolving
• The opportunity to work with a talented and passionate team of professionals who are dedicated to making a difference
• A comprehensive benefits package that includes mental health support and resources
• The opportunity to participate in professional development and training programs
• A commitment to social responsibility and giving back to the community
• The opportunity to work on high-impact projects that can change the world

• To stand out as a candidate, make sure to highlight your experience with GTM strategies and pipeline growth in your resume and cover letter.
• Be prepared to provide specific examples of how you have driven sales growth and adoption in previous roles.
• Familiarize yourself with Openai's products and services, and be ready to discuss how you can contribute to the company's mission.
• Develop a strong understanding of the competitive landscape and market trends in the AI industry.
• Showcase your ability to lead and develop high-performing teams, and highlight your experience with sales automation tools and CRM systems.
• Be prepared to discuss your approach to coaching and developing early-career talent, and provide examples of how you have helped teams achieve their goals.
• Highlight your ability to communicate effectively with both technical and executive stakeholders, and provide examples of how you have built strong relationships with cross-functional teams