Sales Development Representative

## About the Role As a Sales Development Representative at Gitlab, you will play a critical role in generating qualified leads and driving revenue growth. You will work closely with the Revenue Marketing team to identify and engage with target accounts, leveraging your knowledge of sales principles and business processes to introduce Gitlab's value proposition. The role is 100% remote, with the opportunity to work with a global team and contribute to the company's mission to accelerate digital transformation.

The Sales Development Representative role is a key part of Gitlab's go-to-market strategy, responsible for identifying and qualifying new business opportunities. You will work with the Field and Digital Marketing teams to develop targeted lists, call strategies, and messaging to drive opportunities. Your success will be measured by your ability to meet or exceed SDR sourced Sales Accepted Opportunity (SAO) volume targets.

Gitlab is committed to fostering a culture of innovation and continuous learning, with a strong emphasis on employee development and growth. As a Sales Development Representative, you will have access to extensive onboarding and training programs, as well as ongoing support and mentorship from experienced sales professionals.

## What You Will Do - Manage inbound lead flow and conduct high-level discovery conversations with target accounts - Meet or exceed SDR sourced Sales Accepted Opportunity (SAO) volume targets - Collaborate with teammates to develop targeted lists, call strategies, and messaging to drive opportunities - Utilize business and industry knowledge to research accounts, identify key players, and generate interest - Develop and maintain a deep understanding of Gitlab's products and services - Work to have a variety of touches (call, email, social, etc.) on all leads in your assigned territory using Outreach.io - Manage, track, and report on all activities and results using Salesforce - Participate in documenting all processes in the Gitlab handbook and update as needed with your Sales Development Manager - Act as a mentor for new SDR hires in helping them navigate their key accounts

## What We Are Looking For - Positive and energetic phone skills, excellent listening skills, and strong writing skills - A self-starter with a track record of successful, credible achievements - Knowledge of business process, roles, and organizational structure - Determined personality with a desire to grow and win - Passionate about being a part of Gitlab's journey and committed to the company's values - Proficient in Salesforce, Adjust, and Excel - Experience working in a sales development role, preferably in the tech industry - Strong understanding of sales principles and business processes

## Nice to Have - Experience working with Outreach.io or similar sales automation tools - Knowledge of DevOps and Gitlab's products and services - Familiarity with industry trends and market analysis

## Benefits and Perks - Competitive compensation package - Opportunity to work with a global team and contribute to the company's mission - Extensive onboarding and training programs - Ongoing support and mentorship from experienced sales professionals - Flexible working hours and remote work arrangements - Access to cutting-edge technology and tools - Opportunity to grow and develop your career in a high-growth company

- Develop a strong understanding of Gitlab's products and services to effectively communicate the company's value proposition - Utilize your knowledge of business processes and industry trends to identify and qualify new business opportunities - Leverage your skills in Salesforce, Adjust, and Excel to manage and analyze sales data - Prepare to demonstrate your experience working in a sales development role and your achievements in driving revenue growth - Be ready to discuss your knowledge of sales principles and business processes, as well as your understanding of industry trends and market analysis - Showcase your ability to work independently and as part of a team, with a strong emphasis on collaboration and communication