Sales Development Representative (Inbound | Healthcare)

About the Role

The role will require you to work closely with the sales and marketing teams to improve lead quality and conversion. You will also be responsible for maintaining accurate activity and lead records in the CRM, following up with inbound prospects, and articulating the company's healthcare-focused value proposition. With the company's commitment to innovation and customer satisfaction, this role offers a chance to make a real impact in the healthcare sector.

What You Will Do

• Handle inbound calls, emails, and web inquiries from prospective healthcare clients
• Qualify leads based on defined criteria and route opportunities appropriately
• Schedule appointments and product demos for Account Executives
• Maintain accurate activity and lead records in the CRM
• Follow up with inbound prospects to ensure timely engagement
• Learn and articulate the company's healthcare-focused value proposition
• Collaborate with sales and marketing teams to improve lead quality and conversion
• Stay up-to-date with industry trends and developments in the healthcare sector
• Provide feedback to the sales and marketing teams on lead quality and conversion
• Participate in sales meetings and contribute to the development of sales strategies
• Build relationships with key stakeholders in the healthcare sector

What We Are Looking For

• Experience in a sales, customer support, or appointment-setting role
• Prior experience working remotely, with fluency in remote collaboration tools such as Slack, Zoom, Google Workspace, Asana, or similar
• Strong verbal communication skills and comfort speaking with prospects by phone
• Basic CRM experience (Salesforce, HubSpot, or similar)
• Reliable internet connection and a professional remote work setup
• Ability to work in a fast-paced environment and meet sales targets
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills

Nice to Have

• Exposure to healthcare, medical services, health tech, or insurance environments
• Experience handling inbound sales or customer inquiries
• Familiarity with appointment setting or lead qualification processes
• Knowledge of the US or UK healthcare markets
• Experience working with US or UK-based companies or customers

Benefits and Perks

• Competitive salary and benefits package
• Opportunity to work with a fast-growing global company
• Professional development and growth opportunities
• Remote work setup and flexible working hours
• Access to cutting-edge sales and marketing tools
• Collaborative and dynamic work environment
• Recognition and reward for outstanding performance
• Comprehensive health and wellness programs
• Generous paid time off and holidays

• Make sure to highlight your sales experience and skills in your application, particularly in the healthcare sector.
• Familiarize yourself with HubSpot and Salesforce, as these are the preferred CRM platforms for this role.
• Showcase your ability to work independently and as part of a team, as well as your strong organizational and time management skills.
• Be prepared to provide examples of your experience handling inbound leads and qualifying prospects.
• Research the company's healthcare-focused value proposition and be prepared to articulate it during the interview process.
• Consider creating a portfolio or examples of your sales strategies and approaches to share with the interviewer.
• Don't be afraid to ask questions during the interview, such as what a typical day looks like in the role or what the biggest challenges are for the sales team.