Sales Development Representative | Inbound
WFA Digital Insight
The demand for skilled sales development representatives continues to surge, with the market expected to grow significantly in the next year. Ramp, a leader in financial infrastructure, is seeking a self-motivated Sales Development Representative to accelerate their growth. With a strong focus on social intelligence and a natural inclination for selling, this role is ideal for individuals who thrive in fast-paced environments. As the remote job market expands, candidates with experience in customer-facing roles and proficiency in CRM tools like Salesforce are in high demand. Before applying, candidates should be prepared to showcase their skills in handling high-volume leads and their ability to work in a dynamic, inbound-heavy environment.
Job Description
About the Role
Ramp is building the smart infrastructure for finance teams, and as a Sales Development Representative, you will play a critical role in driving growth and expanding the company's customer base. In this inbound sales development role, you will engage with prospects who have already expressed interest in Ramp's products and services, and work to quickly qualify, prioritize, and convert that interest into high-quality sales opportunities. As a key member of the sales organization, you will be expected to think strategically and work closely with Account Executives to transition qualified opportunities and support deal expansion.The sales team at Ramp is world-class, and as a Sales Development Representative, you will be on the front lines of the company's fastest-moving pipeline. You will be responsible for responding to and qualifying high-volume inbound leads via phone, email, and video outreach, and conducting consultative discovery conversations to understand prospect pain points, priorities, and buying intent.
As a builder and owner of problems end-to-end, you will be expected to make consequential decisions that shape the outcome of deals and drive revenue growth. The median Ramp customer saves 5% and grows revenue 16% in their first year, and as a Sales Development Representative, you will be instrumental in identifying and pursuing new business opportunities that can deliver similar results.
What You Will Do
- Respond to and qualify high-volume inbound leads via phone, email, and video outreach with urgency and precision
- Conduct consultative discovery conversations to understand prospect pain points, priorities, and buying intent
- Leverage BANT and ICP criteria to assess deal quality and route opportunities appropriately
- Strategically multi-thread high-value inbound accounts, identifying additional stakeholders and decision-makers
- Partner closely with Account Executives to transition qualified opportunities and support deal expansion
- Maintain accurate and detailed activity, notes, and pipeline data in Salesforce
- Continuously refine talk tracks, objection handling, and discovery techniques based on performance data and feedback
- Collaborate with the sales team to develop and execute account plans that drive revenue growth and customer satisfaction
- Stay up-to-date on industry trends and competitor activity, and adjust sales strategies accordingly
- Provide feedback and insights to the sales and marketing teams to help optimize the sales process and improve customer engagement
What We Are Looking For
- Strong written and verbal communication skills with a confident, energetic phone presence
- Comfort operating in a fast-paced, inbound-heavy environment with daily call and activity targets
- High level of curiosity and ability to quickly understand complex business challenges
- Strong time management skills and the ability to prioritize high-intent opportunities
- A metrics-driven mindset with a commitment to tracking, analyzing, and improving performance
- A self-starter mentality with comfort navigating ambiguity and evolving processes
- Experience with CRM tools, preferably Salesforce
- Prior experience in a customer-facing, SDR, or sales role, especially in inbound or high-velocity environments
- Strong problem-solving skills and the ability to think critically and creatively
- Ability to work in a team environment and collaborate with cross-functional teams
Nice to Have
- Experience qualifying leads or handling high call volumes
- Familiarity with the financial services industry or high-growth startups
- Bachelor's degree from a four-year university
- Experience with sales analytics and data analysis tools
- Certification in sales or a related field
Benefits and Perks
- Flexible PTO and unlimited AI token usage
- Centralized home-office equipment ordering and health and wellness stipend
- Budget for intra-office travel and weekly coffee stipend
- 100% medical, dental, and vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership and 401(k) with employer match
- Opportunity to work with a world-class sales team and contribute to the growth and success of a leading financial infrastructure company
- Professional development and growth opportunities, including training and mentorship programs
- Access to the latest sales tools and technologies, including Salesforce and other industry-leading platforms,
How to Stand Out
- Develop a strong understanding of the sales process and the company's products and services before applying.
- Highlight your experience with CRM tools, preferably Salesforce, and your ability to manage high-volume leads.
- Showcase your problem-solving skills and ability to think critically and creatively in your application and during interviews.
- Be prepared to provide specific examples of your sales experience and success in driving revenue growth and customer satisfaction.
- Research the company and the industry, and be prepared to discuss market trends and competitor activity during interviews.
- Emphasize your self-starter mentality and comfort navigating ambiguity and evolving processes.
- Consider creating a portfolio or examples of your sales work, such as sales plans or case studies, to demonstrate your skills and experience.
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