Sales Engineer
WFA Digital Insight
As the demand for skilled sales engineers continues to rise, particularly in the banking and financial services sector, professionals with a unique blend of technical and sales acumen are in high demand. With the industry experiencing a significant shift towards digital solutions, the need for experts who can articulate product capabilities and drive revenue through solution selling has grown substantially. First American, known for its people-first culture and commitment to innovation, stands out as an employer that fosters a supportive environment for its employees to thrive. Before applying, candidates should be aware of the importance of staying up-to-date with industry trends and technological advancements, as well as the need for excellent communication and negotiation skills.
Job Description
About the Role
The Sales Engineer at First American plays a pivotal role in representing and supporting company products across various market segments. This involves providing technical expertise and guidance to the sales team throughout the pre- and post-sales process. By combining the skills of a consultant, coach, and project manager, the Sales Engineer drives new revenue by supporting solution selling for prospective clients and collaborating with operational and technical teams to plan, prepare, and execute strategic opportunities across the sales cycle.The role is integral to the company's strategy to expand its reach and deliver tailored solutions to its clients. It requires a deep understanding of the products and services offered by First American, as well as the ability to communicate complex technical information in a clear and concise manner. The Sales Engineer will work closely with the sales team to identify high-value opportunities and provide the necessary support to ensure successful deal progression.
What You Will Do
- Work with sales leadership to identify high-value opportunities for Sales Engineer support
- Communicate with the sales team to understand consumer demands and offer sales support where necessary
- Collaborate with the sales team(s) and clients on deal progression, expectations, trial accounts, statement of works, and post-sale transition for identified high-value opportunities
- Collaborate with Product Management/Marketing to collect competitor information, conduct industry analysis, and identify market trends
- Provide ongoing solution consulting support, including training and nurturing of key strategic accounts to encourage further adoption and product usage
- Prepare and give technical presentations to explain and demonstrate products and/or services beneficial to client business
- Gather information, understand business requirements, and identify ways to best implement solutions to optimize client business/technical needs
- Build knowledge of industry and technology trends that impact the marketplace
- Develop clear implementation plans, in collaboration with customers, account executives/sales, and operations, to drive accountability and revenue realization
- Prepare materials and conduct various forums to improve client engagements that develop into successful solutions
What We Are Looking For
- Bachelor’s degree in a related field or equivalent combination of education and experience
- 5+ years of related experience
- Experience in the banking and financial services industry preferred
- Previous experience in business-to-business (B2B) sales
- Proven track record of working collaboratively with sales, product development team, and the customer
- Proven track record managing cross-functional projects
- Understanding of market and competition with the ability to identify external threats and opportunities
- Consultative skill and creativity to engage customers in new ways
- Excellent written and oral communication skills; presentation skills and ability to convey product value
Nice to Have
- Experience with Excel and other productivity tools
- Knowledge of digital marketing and paid media strategies
- Certification in sales or a related field
Benefits and Perks
- Competitive compensation package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Flexible remote work arrangements
- Access to cutting-edge technology and tools
- Comprehensive health and wellness benefits
- Generous paid time off policy
How to Stand Out
- Ensure your resume highlights specific examples of technical expertise and sales experience, particularly in the banking and financial services sector.
- Develop a strong understanding of First American's products and services to demonstrate your ability to articulate product capabilities.
- Prepare to discuss your experience with cross-functional projects and how you managed them to achieve successful outcomes.
- Be ready to provide examples of how you have identified and addressed external threats and opportunities in previous roles.
- Consider creating a portfolio or preparing case studies that showcase your consultative skills and creativity in engaging customers.
- Research the company culture and be prepared to discuss how your skills and experience align with First American's people-first approach.
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