Sales Engineer, San Francisco/Seattle
WFA Digital Insight
The demand for skilled sales engineers in the AI and telemetry space has surged, with a 25% growth in job postings over the last year. As companies like Cribl lead the charge in innovation, professionals with a blend of technical and storytelling skills are in high demand. With the flexibility of remote work, this role stands out for its potential to impact businesses globally. Before applying, candidates should be aware of the importance of demonstration skills, customer interaction, and the ability to work in a fast-paced, remote-first environment.
Job Description
About the Role
The Sales Engineer role at Cribl is a unique blend of technical expertise and interpersonal skills, designed to help customers unlock the full potential of Cribl's AI-driven telemetry solutions. This position involves working closely with customers to understand their needs, demonstrating the capabilities of Cribl's products, and providing support during proof of concept sessions. As a key member of the sales team, the successful candidate will play a crucial role in driving business growth through effective communication and technical acumen.The day-to-day activities of this role are varied and challenging, involving travel up to 30% of the time to meet with customers and partners. The ability to work independently in a remote setting is essential, as well as being adaptable to different time zones and customer schedules. The role reports to the sales leadership team and will involve close collaboration with other sales engineers, customer success managers, and product specialists.
Cribl is a fast-growing company with a strong focus on innovation and customer satisfaction. The sales engineering team is at the forefront of this effort, working closely with customers to understand their challenges and develop tailored solutions. With a culture that values diversity, inclusivity, and creativity, Cribl offers a dynamic and supportive work environment that encourages professional growth and development.
What You Will Do
- Demonstrate Cribl's products to customers and answer technical questions during initial sales calls and proof of concept sessions
- Develop and deliver customized presentations and product demos to customers and internal stakeholders
- Collaborate with the sales team to understand customer needs and develop effective sales strategies
- Provide technical support to customers during the sales process and post-sales deployment
- Document interesting use cases and success stories in blog posts and product documentation
- Travel to customer sites for meetings, demos, and training sessions (up to 30% of the time)
- Participate in sales calls, meetings, and other customer-facing activities
- Work closely with the product development team to provide feedback and insights on product features and enhancements
- Develop and maintain a deep understanding of Cribl's products, competitors, and industry trends
What We Are Looking For
- Experience in sales engineering, professional services, or support in the IT operations and security space
- Strong technical skills, with experience working with logs, metrics, and IT operations
- Excellent communication and presentation skills, with the ability to tell compelling stories and demonstrate products effectively
- Ability to work remotely and independently, with minimal supervision
- Experience working with customers in a sales or support capacity, with a strong focus on customer satisfaction
- Familiarity with AI-driven solutions and their applications in the enterprise space
- Strong problem-solving skills, with the ability to analyze complex technical issues and develop creative solutions
- Bachelor's degree in Computer Science, Engineering, or a related field
Nice to Have
- Experience working with cloud-based technologies and platforms
- Familiarity with DevOps practices and tools
- Knowledge of security and compliance frameworks and regulations
- Experience with data analytics and visualization tools
Benefits and Perks
- Competitive salary and bonus structure
- Equity participation in a fast-growing company
- Comprehensive health, dental, and vision insurance
- 401(k) plan and matching program
- Paid time off and holidays
- Flexible work arrangements, including remote work options
- Professional development and training opportunities
- Access to the latest technologies and tools
How to Stand Out
- Develop a strong understanding of Cribl's products and their applications in the enterprise space before applying.
- Highlight your technical skills and experience working with logs, metrics, and IT operations in your resume and cover letter.
- Prepare to demonstrate your presentation and storytelling skills during the interview process.
- Research the company culture and values to ensure a good fit and be prepared to discuss how you can contribute to it.
- Be prepared to discuss your experience working with customers in a sales or support capacity and how you handle complex technical issues.
- Consider creating a portfolio or samples of your work to demonstrate your skills and experience to potential employers.
This is a remote position listed on WFA Digital, the platform for professionals who work from anywhere. Browse more remote jobs across all categories.