Sales Engineer, Storage & Analysis (West region)

About the Role

The day-to-day responsibilities of this position will involve a mix of technical sales support, product demonstration, and strategic planning. The Sales Engineer will be expected to conduct thorough analyses of customer needs, design and deliver tailored solutions, and collaborate with internal stakeholders to ensure seamless execution. Given the company's remote-first approach, the ability to work independently and as part of a distributed team is essential.

Cribl's commitment to innovation and customer satisfaction creates a unique and challenging environment that requires adaptability, creativity, and a customer-centric mindset. As part of a team that values collaboration and continuous learning, the Sales Engineer will have opportunities for professional growth and the chance to contribute to the development of cutting-edge technology solutions.

What You Will Do

• Partner with the sales team to develop and execute sales strategies that drive the adoption of Cribl's Storage & Analysis products.
• Conduct product demonstrations and presentations to showcase the capabilities and value of Cribl's solutions.
• Collaborate with customers to understand their technical requirements and design tailored solutions that meet their needs.
• Work closely with the product development team to provide feedback and insights that inform the product roadmap.
• Develop and maintain technical sales materials, including demos, presentations, and data sheets.
• Participate in proof-of-concept activities and ensure successful outcomes.
• Document use cases and contribute to product documentation and marketing materials.
• Travel up to 30% for customer meetings, industry events, and internal workshops.
• Stay updated on industry trends, competitor activity, and emerging technologies to maintain a competitive edge.

What We Are Looking For

• A minimum of 5 years of experience in a customer-facing technical role, preferably in sales engineering, professional services, or a related field.
• Proven track record of successfully selling into both new and existing customers, with a strong ability to expand existing relationships.
• Background in logs, metrics, observability, IT operations, or security solutions, with the ability to communicate complex technical concepts to both technical and non-technical audiences.
• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.
• Experience with consultative selling methodologies and the ability to teach others on identifying new and existing opportunities.
• Strong presentation, demonstration, and negotiation skills.
• Ability to manage multiple priorities, projects, and stakeholders in a fast-paced environment.
• Proficiency in tools and technologies relevant to the role, such as data analytics platforms, cybersecurity solutions, or AI/ML technologies.

Nice to Have

• Experience working with remote teams and managing relationships across different time zones.
• Knowledge of the current landscape in AI, data analytics, and cybersecurity, with the ability to apply this knowledge to real-world customer challenges.
• Participation in open-source projects or contributions to technical communities, demonstrating a passion for innovation and collaboration.
• Certification in relevant technologies or sales methodologies, showcasing a commitment to professional development.

Benefits and Perks

• Competitive salary based on experience and location.
• Eligibility for incentive compensation (commission) for sales and sales-adjacent roles.
• Participation in the Cribl Corporate Bonus Program for all roles.
• Comprehensive benefits package, including health, dental, vision, short-term disability, and life insurance.
• Paid holidays and paid time off, fostering a healthy work-life balance.
• Fertility treatment benefit, supporting the well-being of all employees.
• 401(k) plan, helping employees plan for the future.
• Opportunity to work with cutting-edge technology and contribute to its development.
• Remote work arrangements, providing flexibility and autonomy.
• Professional development opportunities, including training, workshops, and conferences.

• Ensure your resume and online profiles highlight your technical skills and customer-facing experience, as these are key to the Sales Engineer role at Cribl.
• Practice your presentation and demonstration skills, as these will be critical in showcasing Cribl's products to potential customers.
• Develop a strong understanding of the current market trends in AI, data analytics, and cybersecurity to stand out as a knowledgeable and insightful candidate.
• Prepare case studies or examples of previous sales engineering successes, especially those involving complex technical sales or strategic partnerships.
• Be ready to discuss your approach to consultative selling and how you stay updated with the latest technologies and industry developments.
• Consider creating a personal project or contributing to open-source initiatives to demonstrate your technical prowess and passion for innovation.
• Review Cribl's product offerings and be prepared to ask informed questions during the interview process, showing your interest in the role and the company's mission.