Sales Excellence Manager, Global Sales Vendors

## About the Role As a Sales Excellence Manager at Stripe, you will play a critical role in transforming the company's sales approach, leveraging agentic AI, automation, and LLM agents to enhance seller productivity and customer engagement. You will be responsible for designing and scaling sales motions, building performance frameworks, and partnering with Vendor Operations Managers and internal stakeholders to drive revenue growth. This role requires a unique blend of strategic and operational expertise, as well as the ability to collaborate with cross-functional teams and drive change.

The Sales Excellence Manager will be part of the Global Sales Vendors team, which partners with third-party external sales organizations to drive Stripe's revenue growth and expand access to Stripe's financial infrastructure. This team operates at the intersection of strategy and execution, working closely with Vendor Operations Managers, Sales Development leaders, and Growth Marketing teams to ensure that external salesforces reflect Stripe's standards and priorities across every customer touchpoint.

The ideal candidate will have experience in sales motion design, scalable process development, and sales management, as well as a strong understanding of the digital payments landscape and the role of AI in sales transformation.

## What You Will Do - Lead the transformation of vendor sales motions to incorporate agentic AI, leveraging automation and LLM agents to enhance seller productivity and customer engagement - Design, document, and optimize scalable sales motions for third-party vendor teams, ensuring alignment with company go-to-market strategy, standards, and customer experience principles - Own program- and regional-level performance management, establishing a consistent rhythm of business, including pipeline reviews, forecast cadence, and executive reporting frameworks - Partner with Vendor Operations Managers and senior sales leadership to surface cross-site trends, coach vendor leaders, and translate performance data into clear, executive-ready narratives and recommendations - Serve as the bridge between internal sales leaders and vendor operations, delivering regular readouts, escalating regional and program risks early, and aligning goals and priorities across the organization - Drive adoption and change management for new sales motions and performance processes, piloting new approaches and scaling proven solutions across programs and regions - Partner with Sales Enablement to define future vendor team requirements, share systemic best practices, and sustain high-performance behaviors across all vendor sites - Collaborate with cross-functional teams to ensure that sales motions and performance frameworks are aligned with company goals and objectives - Develop and maintain a deep understanding of the digital payments landscape and the role of AI in sales transformation

## What We Are Looking For - Experience in sales motion design and scalable process development for large or distributed sales teams - Background in sales management or a sales excellence lead role, with a strong understanding of sales operations and performance management - Strong understanding of the digital payments landscape and the role of AI in sales transformation - Experience with Salesforce and Excel, as well as other sales and performance management tools - Ability to drive change and collaborate with cross-functional teams - Strong analytical and problem-solving skills, with the ability to translate complex data into clear, executive-ready narratives and recommendations - Excellent communication and interpersonal skills, with the ability to coach and develop vendor leaders and teams - Ability to work in a fast-paced, dynamic environment, with a strong focus on innovation and customer experience

## Nice to Have - Experience with agentic AI, automation, and LLM agents in a sales context - Knowledge of digital payments trends and technologies, including online payment processing and mobile payments - Experience with sales enablement and performance management tools, such as sales analytics and forecasting software - Certification in sales management or a related field, such as a sales leadership or sales operations certification

## Benefits and Perks - Competitive salary and benefits package - Opportunity to work with a leading digital payments company and contribute to the growth and development of the industry - Collaborative and dynamic work environment, with a strong focus on innovation and customer experience - Professional development opportunities, including training and certification programs - Flexible work arrangements, including remote work options and a flexible vacation policy - Access to the latest sales and performance management tools and technologies - Recognition and reward for outstanding performance, including bonuses and stock options

- Tip: Develop a strong understanding of the digital payments landscape and the role of AI in sales transformation to stand out in this role.

• To succeed in this position, focus on building strong relationships with cross-functional teams and vendors, and prioritize effective communication and collaboration.
• When applying, be sure to highlight your experience with sales motion design, scalable process development, and sales management, as well as your ability to drive change and collaborate with cross-functional teams.
• Prepare for your interview by practicing your ability to translate complex data into clear, executive-ready narratives and recommendations, and be ready to discuss your experience with Salesforce and Excel.
• Consider creating a portfolio that showcases your sales excellence experience and achievements, including any relevant certifications or training programs.
• When negotiating salary, be sure to research the market rate for similar positions and be prepared to discuss your qualifications and experience.