Sales Excellence Manager, Global Sales Vendors

About the Role

The Sales Excellence Manager will operate at both a strategic and operational level, designing scalable sales motions, building performance frameworks, and partnering closely with Vendor Operations Managers and internal stakeholders to scale proven approaches across regions and vendor sites. Your expertise in sales motion design, sales management, and vendor management will be crucial in driving the success of this role.

What You Will Do

• Lead the transformation of vendor sales motions to incorporate agentic AI, leveraging automation and LLM agents to enhance seller productivity and customer engagement
• Design, document, and optimize scalable sales motions for third-party vendor teams, ensuring alignment with company go-to-market strategy, standards, and customer experience principles
• Own program- and regional-level performance management, establishing a consistent rhythm of business, including pipeline reviews, forecast cadence, and executive reporting frameworks
• Partner with Vendor Operations Managers and senior sales leadership to surface cross-site trends, coach vendor leaders, and translate performance data into clear, executive-ready narratives and recommendations
• Serve as the bridge between internal sales leaders and vendor operations, delivering regular readouts, escalating regional and program risks early, and aligning goals and priorities across the organization
• Drive adoption and change management for new sales motions and performance processes, piloting new approaches and scaling proven solutions across programs and regions
• Partner with Sales Enablement to define future vendor team requirements, share systemic best practices, and sustain high-performance behaviors across all vendor sites
• Develop and maintain a deep understanding of Stripe's sales strategy, market trends, and customer needs, using this knowledge to inform sales motion design and performance management
• Collaborate with cross-functional teams, including Sales, Marketing, and Product, to ensure alignment and effective execution of sales strategies
• Stay up-to-date with industry trends, emerging technologies, and best practices in sales excellence, applying this knowledge to continuously improve sales motions and performance management

What We Are Looking For

• Minimum 10+ years of experience in sales strategy, sales operations, or vendor management, with demonstrated success in a third-party or outsourced sales environment
• Proven track record of coaching teams and driving consistent performance in a sales management or sales excellence lead role
• Experience in sales motion design and scalable process development for large or distributed sales teams
• Demonstrated ability to translate complex performance data into clear narratives and actionable recommendations for senior leadership
• Strong understanding of sales principles, methodologies, and technologies, including Salesforce and Excel
• Excellent communication, collaboration, and project management skills, with the ability to work effectively with cross-functional teams
• Strong analytical and problem-solving skills, with the ability to drive data-driven decision making
• Experience working in a fast-paced, dynamic environment, with the ability to adapt to changing priorities and deadlines
• Strong leadership and coaching skills, with the ability to motivate and develop high-performing teams
• Bachelor's degree in Business Administration, Sales, or a related field

Nice to Have

• Experience with AI-driven sales tools and technologies, including agentic AI and LLM agents
• Knowledge of sales enablement principles and practices, including content development, training, and coaching
• Experience with data analytics and performance management tools, including data visualization and reporting
• Certification in sales or sales management, such as CSS or CSO
• Experience working in a global sales environment, with a strong understanding of cultural and regional nuances

Benefits and Perks

• Competitive salary and equity package
• Comprehensive health, dental, and vision insurance
• Generous PTO and holiday schedule
• Remote work stipend and home office setup
• Professional development opportunities, including training, certification, and conference attendance
• Access to cutting-edge sales tools and technologies
• Collaborative and dynamic work environment, with a team of experienced sales professionals
• Flexible work arrangements, including flexible hours and remote work options
• Employee resource groups and diversity, equity, and inclusion initiatives
• Quarterly team-building and social events, including off-site meetings and team activities

• To stand out in this role, highlight your experience with sales motion design, sales management, and vendor management, as well as your ability to drive data-driven decision making and lead high-performing teams.
• Be prepared to discuss your experience with AI-driven sales tools and technologies, as well as your knowledge of sales enablement principles and practices.
• Showcase your ability to communicate complex ideas and data insights to senior leadership, and highlight your experience with data analytics and performance management tools.
• Emphasize your strong leadership and coaching skills, as well as your ability to motivate and develop high-performing teams.
• Be prepared to discuss your experience working in a fast-paced, dynamic environment, and highlight your ability to adapt to changing priorities and deadlines.
• Consider highlighting any relevant certifications, such as CSS or CSO, and be prepared to discuss your experience working in a global sales environment.
• Prepare to discuss your salary expectations and be prepared to negotiate based on industry standards and your experience.