Sales Lead, Korea

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This leadership role will be responsible for driving and implementing the overall sales strategy for OpenAI in Korea, recruiting and leading a team of sales professionals, and achieving successful deployments with our customers. The ideal candidate will possess significant sales leadership experience and a comprehensive understanding of AI technologies. This leader will have the capability to adapt to a complex and fast-changing technology environment. Responsibilities will include customer acquisition, account management, owning executive relationships, and more. This individual will also need to be a proven leader who can effectively collaborate cross-functionally with product, marketing, developer relations, operations, and core GTM teams, while guiding and mentoring a sales team towards achieving business objectives. This role is based in Seoul. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: - Lead a team of Account Directors - Partner with Technical Success to build and execute complex customer programs and projects - Manage consumption revenue forecasts - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies - Support the recruitment and onboarding of other teammates - Support the development of company culture We're seeking someone with experience including: - 8+ years leading Enterprise Sales teams - 15+ years of experience in technology and B2B business - Designing and executing complex deal strategies - Supporting the growth of fast-growing, high-performance companies - Leading high-visibility customer events (CAB, conferences, product launches, etc.) and delivering compelling executive-level presentations - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence - Selling platform-as-a-service and/or software-as-a-service at a product-led growth company - Reporting on customer success activities You might thrive in this role if you: • Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their internal productivity and AI strategy. You build strong relationships with executives and professionals across functions and serve as a trusted advisor. • Have a passion for or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future. • Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. • Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions. • Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Po

• To increase your chances of success in the Sales Lead role at OpenAI, familiarize yourself with the company's AI products and services, such as DALL-E, Chatbots, and Language Models, and think about how they can be applied to the Korean market.
• Develop a deep understanding of the Korean business landscape and identify potential customers who could benefit from OpenAI's products, including major industries, key decision-makers, and market trends.
• Prepare examples of successful Go-To-Market (GTM) strategies you've implemented in the past, highlighting your ability to drive revenue growth, build strategic partnerships, and navigate complex sales cycles in a similar context.
• Create a portfolio that showcases your sales accomplishments, such as case studies, sales analytics, or customer testimonials, and be prepared to walk the interviewer through your sales process and methodology.
• Research OpenAI's mission and values, and be prepared to discuss how your own sales philosophy and approach align with the company's goals of building safe and beneficial AGI, and how you can contribute to this mission in the Korean market.
• Prepare to address potential concerns about the ethical implications of AI adoption in the Korean market, and think about how you would navigate complex sales conversations around these topics, demonstrating your ability to balance business goals with social responsibility.