Sales Operations Manager

About the Role

The sales operations team at Sentry is a dynamic and fast-paced environment, with a focus on innovation and collaboration. As a Sales Operations Manager, you will have the opportunity to work with a talented team of professionals who are passionate about driving sales growth and excellence. The company culture is built on a foundation of transparency, accountability, and continuous learning, with a strong emphasis on employee development and growth.

What You Will Do

• Develop and manage sales capacity planning models to support headcount decisions and attainment projections
• Lead quota setting processes, building models, analyzing historical performance, and partnering with leadership to finalize targets
• Design and maintain territory assignments, ensuring balanced coverage and equitable opportunity distribution across the sales team
• Drive weekly forecast management, building and delivering ad hoc analyses across pipeline health, bookings, renewals, quota attainment, and deal metrics
• Partner with sales leadership to translate data into clear narratives and recommendations for QBRs, board prep, and internal reviews
• Leverage AI tools to accelerate analysis, automate repetitive reporting tasks, and surface insights faster
• Serve as the primary sales-facing point of contact for the revenue tech stack, fielding questions on account ownership, Gong Forecast/Engage, lead routing, and related tooling
• Triage and resolve day-to-day system issues for sales reps, escalating to RevOps engineers or vendors as appropriate
• Partner on new tool evaluations, from requirements gathering and vendor assessment to pilot design and rollout
• Contribute to building out the standardized reporting layer in Looker and Hex, creating dashboards that give sales leaders real-time visibility into performance

What We Are Looking For

• 5+ years of experience in sales operations, with a focus on sales planning, forecasting, and analytics
• Strong background in managing sales planning, forecasting, and analytics, with experience in developing and implementing sales plans
• Experience with Salesforce and other sales enablement tools, with the ability to leverage AI-powered tools to drive sales growth
• Strong analytical and problem-solving skills, with the ability to analyze complex sales data and identify areas for improvement
• Excellent communication and collaboration skills, with the ability to work closely with sales leadership and other stakeholders
• Strong understanding of sales operations best practices, with experience in managing sales processes and optimizing sales performance
• Bachelor's degree in Business Administration, Computer Science, or a related field

Nice to Have

• Experience with Looker and Hex, with the ability to build and maintain dashboards and reports
• Knowledge of AI-powered sales tools, with experience in implementing and managing AI-driven sales strategies
• Certification in sales operations, with a focus on sales planning, forecasting, and analytics
• Experience working in a fast-paced, dynamic sales environment, with a focus on innovation and collaboration

Benefits and Perks

• Competitive salary and benefits package, with a focus on employee development and growth
• Opportunity to work with a talented team of professionals who are passionate about driving sales growth and excellence
• Collaborative and dynamic work environment, with a focus on innovation and continuous learning
• Flexible working hours and remote work options, with a focus on work-life balance and employee well-being
• Access to cutting-edge sales tools and technologies, with the ability to leverage AI-powered tools to drive sales growth
• Professional development opportunities, with a focus on sales operations, leadership, and management

• Develop a strong understanding of sales operations best practices, with a focus on sales planning, forecasting, and analytics.
• Build a portfolio of examples that demonstrate your experience in managing sales planning, forecasting, and analytics, with a focus on driving sales growth and optimizing sales performance.
• Be prepared to discuss your experience with Salesforce and other sales enablement tools, with a focus on leveraging AI-powered tools to drive sales growth.
• Highlight your analytical and problem-solving skills, with the ability to analyze complex sales data and identify areas for improvement.
• Prepare to discuss your experience working in a fast-paced, dynamic sales environment, with a focus on innovation and collaboration.
• Research the company culture and values, with a focus on transparency, accountability, and continuous learning, and be prepared to discuss how you can contribute to the company's mission and goals.