Sales & Operations Manager
WFA Digital Insight
The demand for skilled sales and operations professionals in the logistics industry has grown significantly, with a 25% increase in remote job postings in 2025. As companies continue to adapt to the digital landscape, professionals with expertise in managing leads, client relationships, and operational execution are in high demand. The Global Talent Co. is at the forefront of this shift, offering a unique opportunity for a driven and customer-focused Sales & Operations Manager to join their team. With the company's strong focus on innovation and customer service, this role is ideal for professionals looking to make a real impact in a fast-paced and dynamic environment.
Job Description
About the Role
The Sales & Operations Manager will play a key role in managing leads, strengthening client relationships, and supporting operational execution. This position will own the full sales cycle, collaborating closely with internal teams to ensure smooth service delivery. The ideal candidate will be a commercially minded professional who thrives in a fast-paced, remote-first environment and enjoys combining sales ownership with operational coordination.As a Sales & Operations Manager, you will be the main point of contact for customers and key accounts, building long-term relationships and driving revenue growth. You will work closely with the operations team to ensure seamless service execution, maintaining and optimizing CRM data, pipeline tracking, and pricing coordination.
The company is a fast-growing and innovative European logistics company that is transforming the way vehicles are transported across borders. With a strong focus on efficiency, reliability, and outstanding customer service, the company is redefining standards in the car transport industry.
What You Will Do
- Manage inbound and outbound leads from first contact through deal closure, ensuring a structured and conversion-focused sales process
- Serve as the main point of contact for customers and key accounts, building long-term relationships
- Lead negotiations, follow-ups, and commercial discussions to drive revenue growth
- Coordinate customer requirements internally and externally to ensure seamless service execution
- Maintain and optimize CRM data, pipeline tracking, and pricing coordination
- Collaborate closely with operations teams, carriers, and external partners to align expectations and resolve issues
- Provide clear, timely, and professional communication via phone and written channels
- Ensure accurate handover of closed deals to operations for smooth fulfillment
- Identify opportunities to improve sales efficiency and customer retention
- Take ownership of ad-hoc sales and operational initiatives in a dynamic startup environment
What We Are Looking For
- Proven experience in sales and key account management, ideally in B2B, logistics, automotive, SaaS, or marketplace environments
- Ability to independently manage the full sales cycle, including outreach, follow-ups, negotiation, and closing
- Fluent English, Spanish, and Portuguese
- Strong commercial mindset with excellent negotiation skills
- Excellent written and verbal communication abilities
- Experience working with CRM systems and managing sales pipelines
- Strong organizational skills and attention to detail
- Comfortable working in a fully remote and fast-paced environment
- Proactive, hands-on, and solution-oriented mindset
- Strong customer-centric approach
Nice to Have
- Experience working in a startup environment
- Knowledge of the logistics industry
- Familiarity with Google Suite and Microsoft Office
Benefits and Perks
- Competitive salary
- Opportunity to work with a fast-growing and innovative company
- Collaborative and dynamic remote work environment
- Professional development and growth opportunities
- Access to a global network of professionals
- Flexible working hours and remote work setup
How to Stand Out
- Make sure to highlight your experience in sales and key account management, particularly in the logistics or automotive industries.
- Develop a strong understanding of CRM systems and sales pipelines to stand out as a candidate.
- Practice your negotiation and communication skills to excel in this role.
- Be prepared to work in a fast-paced and dynamic environment, and be proactive in taking ownership of ad-hoc initiatives.
- Showcase your ability to work independently and manage multiple tasks and responsibilities.
- Familiarize yourself with the company's mission and values to demonstrate your enthusiasm and commitment to the role.
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