Sales Operations
WFA Digital Insight
The demand for skilled sales operations professionals has grown exponentially, with companies like Openai leading the charge in innovative AI solutions. As the job market continues to evolve, professionals with expertise in GTM, Salesforce, and Excel are in high demand. Openai's commitment to building safe artificial general intelligence that benefits humanity makes this role particularly compelling. With the sales operations market expected to see significant growth, candidates with 10+ years of experience in sales operations, revenue operations, or related fields are well-positioned for success. Before applying, candidates should be prepared to showcase their analytical skills, experience with sales systems, and ability to drive cross-functional initiatives.
Job Description
About the Role
The Sales Operations role at Openai is a critical component of the company's go-to-market strategy, focusing on designing and scaling the operational infrastructure that powers the sales organization. As a key member of the GTM Strategy & Operations team, you will serve as a trusted partner to GTM leadership, owning key elements of the sales operating model. Your expertise in sales systems, process optimization, analytics, and team leadership will be essential in improving seller productivity, pipeline health, and business performance.The role combines systems design, process optimization, analytics, and team leadership to drive business growth. You will lead a team and partner closely with various departments, including Marketing Operations, Systems, Finance, Enablement, Legal, Deal Desk, and Security, to build scalable processes that support Openai's continued growth.
What You Will Do
- Own and optimize core sales operations processes across lead management, account and territory design, pipeline governance, and opportunity management
- Build scalable systems, workflows, and automation that improve data quality, operational efficiency, and seller productivity
- Lead territory planning, account ownership management, and fiscal planning processes to align coverage with market opportunity
- Partner cross-functionally to streamline commercial operations, including RFPs, security reviews, compliance requests, and other deal execution workflows
- Establish operational metrics, reporting, and governance processes that improve visibility, accountability, and business performance
- Lead and develop a high-performing operations team while driving strategic initiatives that support GTM growth
- Collaborate with the GTM leadership team to design and implement sales strategies and initiatives
- Develop and maintain a deep understanding of Openai's products and services to inform sales operations decisions
- Identify and mitigate risks that could impact sales performance and business growth
What We Are Looking For
- 10+ years of experience in Sales Operations, Revenue Operations, GTM Operations, or related functions within high-growth technology companies
- Experience building and leading high-performing teams and driving cross-functional initiatives
- Deep expertise in sales systems, process design, territory planning, pipeline management, and operational scaling
- Strong analytical skills and experience with Salesforce, SQL, Excel, and other operational tooling
- Ability to communicate effectively with stakeholders at all levels and influence senior leaders
- Experience with data analysis and interpretation to inform business decisions
- Strong organizational and project management skills, with the ability to prioritize multiple projects and deadlines
- Ability to navigate ambiguity and balance multiple priorities in a fast-paced environment
Nice to Have
- Experience with AI or machine learning technologies
- Knowledge of marketing automation platforms and sales enablement tools
- Certification in sales operations or a related field
- Experience working in a hybrid or fully remote work environment
Benefits and Perks
- Opportunities for professional growth and development in a rapidly expanding company
- Collaborative and dynamic work environment with a team of experienced professionals
- Flexible work arrangements, including remote work options and flexible hours
- Access to cutting-edge technologies and tools to support sales operations
- Competitive compensation and benefits package
- Comprehensive health insurance and wellness programs
- Generous paid time off and holiday schedule
- Opportunities for social impact and community involvement through Openai's mission-driven work
How to Stand Out
- Develop a strong understanding of sales operations principles and best practices to stand out in your application.
- Showcase your experience with sales systems, including Salesforce and Excel, and highlight any certifications or training you've completed.
- Prepare to discuss your experience leading cross-functional initiatives and driving business growth through sales operations.
- Be ready to provide specific examples of how you've optimized sales processes and improved seller productivity in previous roles.
- Research Openai's products and services to demonstrate your knowledge and interest in the company's mission and goals.
- Practice your analytical skills and be prepared to answer data-driven questions during the interview process.
- Consider creating a portfolio or examples of your work to share with the hiring team, highlighting your skills and accomplishments in sales operations.
This is a remote position listed on WFA Digital, the platform for professionals who work from anywhere. Browse more remote jobs across all categories.