Sales Operations Solutions Architect (Remote Canada)

DirectiveDirective·Remote(Remote - Canada)
Software Development
GTMSalesforce

WFA Digital Insight

As the demand for skilled Salesforce architects continues to grow, with over 30% of companies investing in sales operations, professionals with expertise in GTM and Salesforce are in high demand. Directive, a leading B2B marketing agency, is seeking a Sales Operations Solutions Architect to drive revenue growth. With the remote job market booming, this role offers the opportunity to work with a global company and expand your skill set. Candidates should be prepared to showcase their technical prowess, consultant mindset, and precision-obsessed approach. With the right skills and experience, this role can be a game-changer for those looking to make a significant impact in the industry.

Job Description

About the Role

The Sales Operations Solutions Architect is a critical role at Directive, responsible for executing world-class GTM architectures and Salesforce configurations. This position requires a technical champion who can transform clients' CRM environments into high-velocity revenue engines. The ideal candidate will have a deep understanding of Salesforce administration and strategy, as well as experience working in a client-facing agency or consultancy. As a Sales Operations Solutions Architect, you will be working closely with the Director of RevOps to define and execute high-level architecture and pitches. You will own the execution of these plans, ensuring that data hygiene, routing logic, and reporting are flawless. Directive is a fast-paced and dynamic company that values bold thinking and performance-driven results. If you are a motivated and skilled professional looking to make a significant impact in the industry, this role could be the perfect fit.

What You Will Do

  • Execute world-class GTM architectures and Salesforce configurations to transform clients' CRM environments into high-velocity revenue engines
  • Work closely with the Director of RevOps to define and execute high-level architecture and pitches
  • Ensure data hygiene, routing logic, and reporting are flawless
  • Collaborate with cross-functional teams to drive revenue growth and improve sales operations
  • Develop and maintain complex Salesforce configurations, including data models, workflows, and reporting
  • Troubleshoot and resolve technical issues related to Salesforce configurations
  • Provide technical guidance and support to sales teams
  • Develop and maintain documentation of Salesforce configurations and processes
  • Stay up-to-date with the latest Salesforce features and best practices

What We Are Looking For

  • 4+ years of deep Salesforce Administration/Strategy experience (SaaS experience preferred)
  • 2+ years in a client-facing agency or consultancy is highly preferred
  • Expert-level knowledge of Salesforce Flows (Workflows and Process Builder are 'dinosaurs' to you)
  • Experience with the modern RevOps stack: LeanData, Gong, Outreach/Salesloft, and CPQ tools
  • Proven ability to manage multiple projects concurrently without dropping the ball
  • Salesforce Certified Administrator (Advanced Admin or Platform App Builder preferred)
  • Strong technical skills, including data modeling, workflow development, and reporting
  • Excellent communication and collaboration skills

Nice to Have

  • Experience with other CRM systems, such as HubSpot or Pardot
  • Knowledge of marketing automation platforms, such as Marketo or Pardot
  • Familiarity with data analytics tools, such as Tableau or Power BI

Benefits and Perks

  • Competitive base salary
  • Medical, dental, vision plans, disability, and life insurance coverage for you and your family
  • 100% employer-paid plan for you and a 50% employer contribution for your dependents
  • Unlimited PTO (2-week minimum), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 - January 1), Paid Parental Leave
  • Traditional and Roth 401(k) with a 3% company match
  • Annual bonus based on tenure, which scales in total amount over time
  • Annual Anniversary Trip with peers and executive leadership for fun and entertainment

How to Stand Out

  • Make sure to highlight your technical skills, including data modeling, workflow development, and reporting, in your resume and cover letter.
  • Showcase your experience with Salesforce configurations, including data models, workflows, and reporting, in your portfolio or during the interview process.
  • Be prepared to discuss your experience working in a client-facing agency or consultancy and how you have managed multiple projects concurrently.
  • Familiarize yourself with the modern RevOps stack, including LeanData, Gong, Outreach/Salesloft, and CPQ tools, to demonstrate your knowledge of the industry.
  • Practice your communication and collaboration skills, as these are essential for success in this role.
  • Research the company culture and values to ensure you are a good fit for the team.

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