Sales Operations Strategist (Remote Canada)

About the Role

The role entails a deep understanding of Salesforce administration and strategy, with a focus on solving complex problems and driving revenue growth. You will be working in a fast-paced, high-velocity environment, requiring discipline with time-tracking and the ability to thrive in a multi-client setting. As a key member of the team, you will be responsible for managing multiple projects concurrently, ensuring timely delivery and exceptional quality.

Directive is committed to delivering real revenue, not just leads, and is looking for a candidate who shares this vision and is passionate about driving growth for bold, innovative brands.

What You Will Do

• Execute GTM architectures and Salesforce configurations to drive pipeline and fuel SQLs for clients
• Own the execution of high-level architecture and pitches, working closely with the Director of RevOps
• Ensure data hygiene, routing logic, and reporting are flawless within Salesforce
• Manage multiple projects concurrently, prioritizing tasks and ensuring timely delivery
• Collaborate with cross-functional teams, including sales, marketing, and customer success
• Develop and maintain technical documentation, including data models and system architecture
• Stay up-to-date with the latest Salesforce features and best practices, applying this knowledge to drive innovation and improvement
• Provide technical support and training to sales teams, ensuring they are equipped to leverage Salesforce effectively
• Analyze sales data and trends, providing insights to inform sales strategy and optimize performance

What We Are Looking For

• 4+ years of deep Salesforce administration and strategy experience, with a focus on SaaS
• 2+ years of experience in a client-facing agency or consultancy, with a strong understanding of sales operations and GTM architectures
• Expert-level knowledge of Salesforce Flows, including Workflows and Process Builder
• Experience with the modern RevOps stack, including LeanData, Gong, Outreach/Salesloft, and CPQ tools
• Proven ability to manage multiple projects concurrently, with a strong track record of delivering high-quality results
• Salesforce Certified Administrator (Advanced Admin or Platform App Builder preferred)
• Strong analytical and problem-solving skills, with the ability to think critically and creatively
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams

Nice to Have

• Experience with data migration and integration, including ERDs and data modeling
• Knowledge of sales and marketing automation tools, including Marketo and Pardot
• Familiarity with agile project management methodologies, including Scrum and Kanban
• Experience working in a remote or distributed team environment, with a strong ability to self-motivate and manage time effectively

Benefits and Perks

• Competitive base salary, with a comprehensive benefits package including medical, dental, and vision plans
• 100% employer-paid plan for you and a 50% employer contribution for your dependents
• Unlimited PTO, with a minimum of 2 weeks' vacation per year
• Paid company holidays, including a paid birthday and end-of-year recharge
• Access to certified therapists through Spring Health and membership to Headspace
• Gympass, providing access to a network of gyms and fitness studios
• Traditional and Roth 401(k) with a 3% company match, with an annual bonus based on tenure
• Annual anniversary trip with peers and executive leadership, providing opportunities for professional development and team-building
• Remote work environment, with the option to work from anywhere in Canada or utilize Directive's state-of-the-art offices in Irvine, California

• Develop a strong understanding of Salesforce Flows and the modern RevOps stack to stand out in this role.
• Showcase your technical prowess and problem-solving skills through specific examples and case studies.
• Highlight your experience working in a client-facing agency or consultancy, and your ability to manage multiple projects concurrently.
• Be prepared to discuss your approach to data hygiene and routing logic, and how you ensure flawless execution within Salesforce.
• Research Directive's unique approach to Customer Generation and be prepared to discuss how you can contribute to this methodology.
• Consider creating a portfolio or sample project that demonstrates your skills and experience in sales operations and GTM architectures.
• Be prepared to negotiate salary and benefits, and have a clear understanding of your worth in the market.