Sales Representative (Hygiene Solution)

About the Role

The role entails a deep understanding of the hygiene solutions market, including the latest trends, technologies, and regulatory requirements. You will be expected to stay up-to-date with industry developments, competitor activity, and emerging customer needs, using this knowledge to inform your sales strategies and tactical plans.

As a key member of the sales team, you will be responsible for collaborating with colleagues from various functions, including technical, marketing, and customer service. Your ability to work effectively in a team environment, communicate complex ideas, and think strategically will be essential in driving sales growth, improving customer satisfaction, and contributing to the company's overall success.

What You Will Do

• Manage and grow assigned customer accounts through ongoing service, support, and sales development
• Drive sales growth within designated geographic areas and sectors by identifying and converting new business opportunities
• Expand existing accounts through product and application recommendations, sustainability solutions, and operational efficiency improvements
• Monitor and report on assigned accounts using tools such as sales funnels, quarterly reports, market share analysis, and other required reporting
• Act as the main point of contact for customers, handling inquiries via phone and email, and resolving complaints in a timely manner
• Manage order processing end-to-end, ensuring accuracy, compliance with policies, and smooth order-to-payment processes
• Support sales teams on order and distribution-related matters, maintaining clear communication with sales account managers
• Participate in relevant meetings to identify service improvements and communicate customer service KPIs and strategies
• Develop and maintain a thorough understanding of the company's products, services, and solutions, using this knowledge to inform sales strategies and customer interactions
• Collaborate with cross-functional teams to ensure effective resolution of customer complaints and issues

What We Are Looking For

• 2-3 years of experience in B2B field sales, preferably in chemical specialties or a related industry
• Strong communication and interpersonal skills, with the ability to present and communicate complex solutions effectively
• Proven ability to manage and grow customer accounts, drive sales growth, and expand existing relationships
• Experience with equipment and operations is an advantage, as is knowledge of the hygiene solutions market
• Strong time management and multitasking skills, with adaptability to changing priorities and deadlines
• Results-driven, proactive, and self-motivated, with a high sense of urgency and a positive, solution-oriented mindset
• Strong problem-solving and analytical skills, with the ability to think strategically and drive business growth
• Proficient in Microsoft Office, particularly Excel, with experience in using sales funnels, quarterly reports, and other required reporting tools
• Ability to work both independently and collaboratively, with a strong focus on team performance and customer satisfaction

Nice to Have

• Experience in consultative selling techniques, with a deep understanding of customer needs and preferences
• Knowledge of sustainable and science-driven products, with the ability to communicate the benefits and value of these solutions to customers
• Familiarity with the Thai market, including local regulations, industry trends, and customer requirements
• Certification in sales, marketing, or a related field, with a commitment to ongoing professional development and learning
• Fluency in multiple languages, with English being the primary language of communication

Benefits and Perks

• Competitive salary and bonuses, with a performance-based reward structure
• Comprehensive health and wellness benefit plan, including medical, dental, and vision coverage
• Continuous professional development opportunities, with training and support for career advancement
• Hybrid work arrangement, with flexibility to work from home and collaborate remotely
• Access to cutting-edge technology and tools, with ongoing investment in digital transformation and innovation
• Opportunity to work with a global company, with a diverse and talented team of professionals
• Recognition and reward for outstanding performance, with a focus on teamwork, customer satisfaction, and business growth
• Paid time off, holidays, and leave, with a commitment to work-life balance and employee well-being
• Retirement savings plan, with a company match and ongoing investment in employee futures

• Develop a strong understanding of the hygiene solutions market, including the latest trends, technologies, and regulatory requirements, to inform your sales strategies and customer interactions.
• Highlight your ability to manage complex sales relationships, think strategically, and work collaboratively as part of a high-performing team.
• Showcase your proficiency in Microsoft Excel, particularly in using sales funnels, quarterly reports, and other required reporting tools.
• Prepare to demonstrate your experience in consultative selling techniques, with a deep understanding of customer needs and preferences.
• Be prepared to discuss your knowledge of sustainable and science-driven products, with the ability to communicate the benefits and value of these solutions to customers.
• Emphasize your strong communication and interpersonal skills, with the ability to present and communicate complex solutions effectively.
• Research the company culture and values, and be prepared to discuss how you can contribute to the team's success and growth.