Sales Strategy and Operations, ANZ
WFA Digital Insight
The demand for skilled sales strategy and operations professionals in the AI sector has surged, with a notable 25% increase in hiring over the past year. OpenAI, a pioneer in artificial general intelligence, is at the forefront of this trend. As the company continues to innovate and expand its customer base, the need for experts who can drive GTM strategy and operational efficiency has never been more pressing. With the global AI market projected to reach
Job Description
About the Role
The Sales Strategy and Operations role at OpenAI is a critical component of the company's Go-To-Market (GTM) team. As a key member of this team, you will be responsible for driving the GTM strategy and operational efficiency, working closely with cross-functional stakeholders to align efforts and drive growth. The GTM team is comprised of sales, solutions, support, marketing, and partnership professionals who work together to create valuable solutions that help bring AI to as many users as possible.The Sales Strategy and Operations expert will play a vital role in guiding the GTM strategy, providing data-driven insights, managing core operating cadences, and leading high-impact projects that influence how OpenAI engages with customers and scales its business. This role requires a unique blend of strategic thinking, operational expertise, and collaborative leadership.
As a trusted advisor to GTM leadership, you will be responsible for conducting strategic analyses to determine trends and identify opportunities for process and strategy optimization. You will also collaborate with GTM leadership and cross-functional stakeholders to develop go-to-market strategies and resource plans, ensuring alignment with overall business objectives.
What You Will Do
- Drive GTM operating cadences, including forecasting, pipeline review, top accounts review, and monthly/quarterly business reviews
- Conduct strategic analyses to determine trends and identify opportunities for process and strategy optimization
- Collaborate with GTM leadership and cross-functional stakeholders to develop go-to-market strategies and resource plans
- Design and manage territory allocation to optimize sales team performance
- Lead strategic projects to improve efficiency and effectiveness across the revenue organization
- Partner closely with technical teams to implement processes systematically
- Work closely with the data team to ensure data accuracy and availability for revenue-related activities
- Develop and manage key performance indicators (KPIs) to measure sales team performance
- Provide data-driven recommendations for territory adjustments and sales strategy optimization
- Collaborate with the enablement team to develop training programs and sales enablement tools
What We Are Looking For
- 7+ years of experience in revenue operations or strategy at a high-growth, technology company
- Strong analytical skills with a focus on attention to detail
- Experience building territories, comp plans, and setting quotas for GTM teams
- Proficiency in Salesforce.com and Adjust
- Strong communication skills and executive presence
- Ability to operate with high horsepower, frequent context switching, and working on multiple projects at once
- Ability to thrive in ambiguity and work autonomously
- Understanding of the AI landscape, applications, and the problems they solve for customers
- Strong project management skills, with experience leading complex, cross-functional initiatives
- Exceptional organizational skills
Nice to Have
- Experience working with AI-powered sales tools and technologies
- Knowledge of machine learning and data science concepts
- Familiarity with cloud-based sales and marketing platforms
- Certification in sales operations or a related field
Benefits and Perks
- Competitive salary and equity package
- Comprehensive health insurance and benefits
- Flexible PTO and remote work arrangements
- Access to cutting-edge AI technologies and training programs
- Opportunity to work with a talented and diverse team of professionals
- Collaborative and dynamic work environment
- Professional development and growth opportunities
- Recognition and reward programs for outstanding performance
How to Stand Out
- Tip: Develop a strong understanding of the AI landscape and the problems OpenAI's products solve for customers to stand out in your application.
- Tip: Highlight your experience with Salesforce.com and Adjust in your resume and cover letter, and be prepared to provide specific examples of how you've used these tools to drive revenue growth.
- Tip: Showcase your analytical skills by providing examples of how you've used data to drive sales strategy and optimize sales team performance.
- Tip: Be prepared to discuss your experience working in a fast-paced, ambiguous environment and how you've adapted to changing priorities and context.
- Tip: Research OpenAI's culture and values, and be prepared to discuss how your skills and experience align with the company's mission and goals.
- Tip: Develop a portfolio of your work, including examples of sales strategies, territory plans, and performance metrics, to demonstrate your expertise and accomplishments.
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