Sales Support Specialist, Japan

TwilioTwilio·Remote(Remote - Japan)
Support
GTMExcel

WFA Digital Insight

As remote work continues to gain traction, Japan's digital marketing landscape is booming. With a 25% increase in cloud communications demand, skilled sales support specialists are in high demand. Twilio, a pioneer in this space, is looking for a Sales Support Specialist to drive customer success. Candidates should be well-versed in GTM and Excel, with a passion for innovative sales strategies.

Job Description

About the Role

Twilio is seeking a Sales Support Specialist to join the Japan GTM sales team. The ideal candidate will be a hungry and ambitious individual with a passion for communications and AI.

Responsibilities

  • Assist with Pricing and Deal workflows
  • Prepare Pricing and Deal Structure, using internal pricing tools
  • Create, amend, and execute Order Forms, engaging with client stakeholders to ensure accuracy
  • Create quotes using CPQ workflows, converting CPQ into customer-facing documents

How to Stand Out

  • Familiarize yourself with Twilio's GTM sales strategy and Excel pricing tools to stand out in the application process.
  • Showcase your ability to work independently and as part of a global team, highlighting remote work experience.
  • Prepare examples of times when you've successfully assisted Account Executives in previous roles.
  • Develop a solid understanding of Japan's digital marketing landscape and cloud communications trends.
  • Be prepared to discuss your experience with CPQ workflows and customer-facing quote creation.

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