Sales Team Lead
WFA Digital Insight
As demand for skilled sales leaders continues to grow, with a 25% increase in remote sales roles in 2025, companies like Sourcefit are looking for experienced professionals to lead their teams. With a strong understanding of sales KPIs and excellent coaching skills, candidates can thrive in this role. Sourcefit stands out with its commitment to helping families find the right educational support, making this a compelling opportunity for those passionate about education and sales. Before applying, candidates should be aware of the shifting schedule requirements and the need for flexibility in a fast-paced environment.
Job Description
About the Role
The Sales Team Lead role at Sourcefit is a pivotal position that requires a unique blend of sales expertise, leadership skills, and a passion for education. As a Sales Team Lead, you will be responsible for guiding a team of Sales Representatives in converting warm leads into paying customers. This role is ideal for someone with strong phone-based sales experience, proven coaching ability, and the discipline to drive performance in a target-led environment.The Sales Team Lead will oversee day-to-day sales activity, support new hire ramp-up, and coach representatives through call reviews and roleplays. You will be working closely with the sales team to ensure that warm leads are handled quickly and effectively, and that the team is meeting its performance metrics. This role requires a balance of commercial urgency, people leadership, operational discipline, and a genuine commitment to helping families find the right educational support.
What You Will Do
- Lead, coach, and support a team of Sales Representatives handling warm inbound leads
- Ensure leads are contacted, followed up, and managed quickly so they do not go cold
- Monitor daily and weekly performance against sales, revenue, conversion, and activity targets
- Review call quality, CRM notes, follow-up discipline, and sales pipeline management
- Provide regular coaching, feedback, roleplays, and performance guidance to improve rep effectiveness
- Support onboarding, nesting, and ramp-up for new Sales Representatives
- Help calibrate hiring standards by identifying the sales behaviors, communication skills, and customer handling style needed for success
- Partner with training, quality, client success, and sales leadership teams to improve performance and consistency
- Identify performance gaps early and support action plans, coaching plans, or performance improvement plans when needed
- Prepare and share performance updates, insights, and recommended actions during regular business reviews
- Reinforce the company's mission, customer experience standards, and consultative sales approach across the team
What We Are Looking For
- Proven experience in sales, telesales, outbound telemarketing, consultative selling, or phone-based customer conversion
- Previous experience as a Team Lead, Sales Supervisor, Sales Coach, Senior Sales Representative, or similar leadership role
- Experience supporting UK or US market sales teams is preferred
- Strong understanding of sales KPIs, including conversion rate, sales count, billing revenue, booking revenue, and pipeline activity
- Excellent verbal and written English communication skills
- Strong coaching skills, including the ability to give clear feedback and improve rep performance
- Comfortable reviewing calls, CRM records, follow-up activity, and sales reports
- Strong organization, time management, and prioritization skills
- Confident working with targets, dashboards, and performance reviews
- Able to work independently while coordinating effectively with cross-functional support teams
Nice to Have
- Background in education, tutoring, EdTech, B2C sales, or contact center sales leadership
- Experience leading warm-lead or inbound sales campaigns
- Experience using CRM systems, sales dashboards, and reporting tools
- Comfortable working in a fast-paced peak-season environment
- Able to balance empathy for customers with strong sales execution and accountability
Benefits and Perks
- Opportunity to work with a leading company in the education sector
- Competitive salary and benefits package
- Flexible working hours and remote work arrangement
- Professional development opportunities and training
- Collaborative and dynamic work environment
- Access to the latest sales tools and technology
- Recognition and reward for outstanding performance
- Comprehensive health insurance and wellness programs
- Paid time off and vacation days
- Remote stipend and home office setup support
How to Stand Out
- Develop a strong understanding of sales KPIs and metrics to drive performance and growth.
- Showcase your coaching and leadership skills through specific examples of team management and sales improvement.
- Be prepared to discuss your experience with CRM systems, sales dashboards, and reporting tools.
- Highlight your ability to work in a fast-paced environment and adapt to changing business needs.
- Prepare examples of how you have balanced empathy for customers with strong sales execution and accountability in previous roles.
- Research the company's mission, values, and customer experience standards to demonstrate your alignment with the company's goals.
- Practice your roleplay and coaching skills to demonstrate your ability to improve rep performance and drive sales growth.
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