Salesforce Agentforce AI Technical Architect Manager

Accenture Federal ServicesAccenture Federal Services·Remote(Washington, DC)
Sales
SalesforceExcel

WFA Digital Insight

As the demand for AI-driven solutions in the federal government grows, Accenture Federal Services is seeking a skilled Salesforce Agentforce AI Technical Architect to drive innovation. With 8+ years of Salesforce experience required, this role is ideal for experts in flow design and Agentforce delivery. The current market context shows a surge in demand for professionals with deep knowledge of Salesforce AI features, making this a competitive opportunity for those looking to advance their careers.

Job Description

About the Role

The Salesforce Agentforce AI Technical Architect is responsible for analyzing, designing, and optimizing business processes to enable the successful implementation of advanced AI-driven capabilities within the Salesforce ecosystem.

Responsibilities

  • Contribute to development work by migrating existing screen flows into Agentforce Auto-launched flows using Apex class invocation, and ensuring seamless user experiences through the implementation of forms and Lightning components within flows
  • Configure and optimize Bring-Your-Own-LLM (BYOLLM) integrations to effectively incorporate Google's Gemini model, driving intelligent automation and enhanced customer interactions

Requirements

  • Experience in optimizing flow design, agent efficiency, and chat interface aesthetics
  • Deep knowledge in flex credit consumption/metering and ability to apply that knowledge to current development efforts
  • 8+ years of Salesforce experience
  • 1+ years of Agentforce delivery experience

How to Stand Out

  • To stand out, highlight your experience with Apex class invocation and Salesforce AI features in your portfolio.
  • Showcase your ability to optimize flow design and agent efficiency in previous projects.
  • Familiarize yourself with Google's Gemini model and its applications in BYOLLM integrations.
  • Be prepared to discuss your experience with complex authentication logic and customer-facing Agentforce applications during the interview.

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