Salesforce Technical Consultant (Remote Canada)

About the Role

The role involves working closely with the Director of RevOps to define the high-level architecture and lead pitches, while you own the execution and implementation within Salesforce. Your technical prowess, consultant mindset, and agency DNA will be essential in driving success in this role.

Directive operates through three divisions: Performance, Communications, and Commerce, all wired to share intelligence and answer to revenue. The company's methodology, DiscoverabilityOS, aligns brand and demand to guide the ideal customer profile (ICP) to choose the company across every decision point.

What You Will Do

• Execute world-class GTM architectures and Salesforce configurations to drive revenue growth
• Own the implementation of Salesforce solutions, ensuring data hygiene, routing logic, and reporting are flawless
• Collaborate with the Director of RevOps to define high-level architecture and lead pitches
• Provide technical expertise and guidance to clients on Salesforce best practices
• Develop and maintain complex Salesforce configurations, including data models, workflows, and integrations
• Analyze and troubleshoot issues with Salesforce data and workflows
• Stay up-to-date with the latest Salesforce features and best practices
• Develop and maintain documentation of Salesforce configurations and solutions
• Collaborate with cross-functional teams to ensure alignment and effective use of Salesforce

What We Are Looking For

• 4+ years of deep Salesforce Administration/Strategy experience (SaaS experience preferred)
• 2+ years in a client-facing agency or consultancy is highly preferred
• Expert-level knowledge of Salesforce Flows (Workflows and Process Builder are not sufficient)
• Experience with the modern RevOps stack: LeanData, Gong, Outreach/Salesloft, and CPQ tools
• Proven ability to manage multiple projects concurrently without dropping the ball
• Salesforce Certified Administrator (Advanced Admin or Platform App Builder preferred)
• Strong understanding of data modeling, data architecture, and data governance
• Experience with data migration and integration

Nice to Have

• Experience with sales and marketing automation tools
• Knowledge of data analytics and business intelligence tools
• Familiarity with Agile development methodologies
• Experience working in a remote or distributed team environment

Benefits and Perks

• Competitive base salary
• Medical, dental, vision plans, disability, and life insurance coverage for you and your family
• 100% employer-paid plan for you and 50% employer contribution for your dependents
• Unlimited PTO (2-week minimum), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 - January 1), Paid Parental Leave
• Traditional and Roth 401(k) with a 3% company match
• Annual bonus based on tenure, which scales in total amount over time
• Annual Anniversary Trip with peers and executive leadership for fun and entertainment
• Access to certified therapists through Spring Health, membership to Headspace
• Gympass for physical well-being
• Remote work environment with the option to enjoy state-of-the-art offices in Irvine, California

• Develop a strong portfolio showcasing your Salesforce technical skills and experience with GTM architectures and Salesforce configurations.
• Be prepared to explain complex technical concepts in simple terms to non-technical stakeholders.
• Familiarize yourself with Directive's methodology, DiscoverabilityOS, and be prepared to discuss how you can contribute to its success.
• Showcase your ability to work in a fast-paced agency environment and manage multiple projects concurrently.
• Research the company culture and values, and be prepared to discuss how your skills and experience align with them.
• Prepare examples of times when you had to troubleshoot complex issues with Salesforce data and workflows.
• Be prepared to discuss your experience with data migration and integration, and how you can apply that experience to drive business outcomes.