Sea Freight Specialist
WFA Digital Insight
As the global supply chain continues to evolve, the demand for skilled sea freight specialists has grown significantly. With the rise of e-commerce and international trade, companies are looking for experts who can navigate complex logistics and ensure timely deliveries. According to recent statistics, the demand for logistics and supply chain professionals increased by 25% in 2025. Expedock, a tech-enabled workforce augmentation platform, is at the forefront of this trend, providing innovative solutions to businesses worldwide. With its strong focus on remote work and employee growth, Expedock stands out as an attractive employer in the industry. Before applying, candidates should be aware of the importance of attention to detail, strong communication skills, and the ability to work independently in a fast-paced environment.
Job Description
About the Role
The Sea Freight Specialist role at Expedock is a critical position that requires hands-on experience in managing end-to-end ocean shipments. As a key member of the team, you will be responsible for ensuring the smooth movement of goods across borders, working closely with internal teams and external partners to deliver exceptional results. The role entails a high level of independence, with the need to make sound judgments and decisions quickly. You will be working remotely as part of a collaborative team, leveraging cutting-edge technology to drive business growth.The success of Expedock's clients depends on the timely and efficient movement of goods, making this role a vital component of the company's operations. With a strong focus on customer satisfaction, you will need to be proactive in identifying and resolving shipment discrepancies, escalating issues only when necessary. As a Sea Freight Specialist, you will be the primary point of contact for shipment-related queries, requiring excellent written and verbal communication skills.
Expedock's commitment to remote work and employee growth provides a unique opportunity for professionals to work flexibly and develop their skills in a supportive environment. With a structured onboarding program and ongoing training, you will be equipped with the knowledge and tools to excel in your role.
What You Will Do
- Create and manage ocean shipments in the Transportation Management System (TMS), including requesting and confirming container/vessel bookings
- Prepare, review, and manage ocean freight documents, including Bill of Lading (BL), Shipping Instructions, pre-alerts, and arrival notices
- Validate the completeness and accuracy of all freight documents
- Coordinate directly with shipping lines, agents, and partners to confirm vessel schedules, cut-off times, and routing
- Update the TMS with verified information and ensure milestone tracking is accurate
- Monitor ocean shipments, update milestones, and proactively flag delays or issues
- Identify and resolve shipment discrepancies, escalating only when necessary
- Manage operational inboxes, respond professionally to internal teams and external partners, and ensure clear, timely updates
- Develop and maintain a thorough understanding of ocean freight processes, SOPs, and Incoterms
What We Are Looking For
- Minimum 1 year of direct, hands-on experience in sea import/export operations
- Strong knowledge of ocean freight processes, SOPs, and milestone tracking
- Experience preparing BLs, SI, pre-alerts, and arrival notices
- Ability to coordinate directly with shipping lines, agents, and partners independently
- Proficient in identifying issues, resolving exceptions, and escalating appropriately
- Advanced understanding of Incoterms, vessel schedules, cut-offs, and consolidations
- Excellent written and verbal communication skills
- Highly detail-oriented, with proven accuracy in TMS or similar systems
- Capable of managing multiple shipments in a fast-paced environment
- Philippines-based and able to work effectively in a remote regional team setup
- Proficient in Excel and other Microsoft Office tools
Nice to Have
- Experience with transportation management systems (TMS) and other logistics software
- Knowledge of customs regulations and compliance
- Certification in logistics or supply chain management
- Experience working in a remote team environment
Benefits and Perks
- Competitive salary and benefits package
- HMO and leave credits, with accrued leaves available by the third month
- Supportive remote environment with a collaborative team
- Seamless onboarding and training program
- Structured client-specific training to become a subject matter expert in assigned workflows
- Opportunities for professional growth and development
- Flexible work arrangements and remote work stipend
- Access to cutting-edge technology and tools
- Recognition and reward for outstanding performance
How to Stand Out
- Tip: Ensure you have a strong understanding of ocean freight processes and Incoterms, as this will be a key area of questioning during the interview.
- Familiarize yourself with the company's technology and systems, including TMS, to demonstrate your ability to adapt quickly.
- Highlight your experience in managing multiple shipments and coordinating with external partners to showcase your organizational skills.
- Be prepared to provide specific examples of how you have resolved shipment discrepancies and escalated issues in the past.
- Consider creating a portfolio or examples of your work, such as shipment documentation or reports, to demonstrate your expertise and attention to detail.
- During salary negotiations, be sure to research the market rate for sea freight specialists in the Philippines to ensure you are asking for a competitive salary.
- When evaluating the company's offer, consider not just the salary but also the benefits, perks, and opportunities for growth and development.
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